Do you have a problem with internet, Proximus TV or your landline? Try first our 10 tips in case of TV or internet problem.
Your problem is not solved ? Please call our technical service. One of our operators will try to solve your problem. More than 80% of reported problems can be solved by an operator. If the operator cannot solve your problem, he or she will make an appointment for an intervention. Once confirmed, you can manage yourself your appointment with the technician.
All planned interventions take place during office hours. The price varies according to the location of the technical problem:
You can also opt for an intervention outside office hours. This means an on-call technician will come by as quickly as possible. A surcharge will be billed for this.