How to receive a top-up bonus?
Do you want to receive a top-up bonus when you top up your Pay&Go? Choose the right rate plan and be sure to top up correctly.
- Does your Pay&Go rate plan include a top-up bonus? Not every Pay&Go rate plan includes a top-up bonus. You can check it when reloading online.
- Did you top up correctly? To receive a top-up bonus you must top up:
- for a minimum amount, which varies according to your rate plan. In most cases this amount is €15.
- within a certain period of time after your previous top-up. The length of this period depends on your rate plan, but is usually 31 days. To view your previous top-ups, download the MyProximus app or log in to the MyProximus website.
Your top-up bonus is always valid for 31 days.
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