How to surf on a Smart Wi-Fi or Wi-Fi Hotspot?

Want to surf via Smart Wi-Fi (Proximus Smart Wi-Fi) in Belgium or a Wi-Fi Hotspot (Fon) abroad? Select the device you want to connect and follow the steps.

What is the difference between Smart Wi-Fi and a Wi-Fi Hotspot?


iOS

iOS

You can connect your iPhone or iPad via Smart Wi-Fi in Belgium, or via a Wi-Fi Hotspot abroad.

Surf in Belgium via Smart Wi-Fi

Follow the steps below to connect your iPhone or iPad via Smart Wi-Fi. Smart Wi-Fi is only available if you have Proximus fixed internet or if you have activated the paid Smart Wi-Fi option. 

  1. Open theMyProximus application. If you do not have the MyProximus app yet, you need to download it first.
  2. Select the Products tab.
  3. Tap Smart Wi-Fi (only visible if you are entitled to this).
  4. Tap Configure your device.
  5. Choose a product, if asked to do so.
  6. Tap Smart Wi-Fi (only visible if you are entitled to this).
  7. Tap the Download and install button. A pop-up will request access to the Settings menu to install a configuration profile, tap Allow.
  8. Tap Install in the top right corner and enter the access code of your phone. Tap the Install button again and Done when the installation is finished.
  9. Tap Back to MyProximus. A pop-up appears to open MyProximus, tap Open. Smart Wi-Fi is now configured on your device.

Your device will automatically connect to Smart Wi-Fi in Belgium.

To see where Smart Wi-Fi is available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.

Surf abroad via a Wi-Fi Hotspot

Follow the steps below to connect your iPhone or iPad via a Wi-Fi Hotspot abroad.

  1. Open the MyProximus application. If you do not have the MyProximus app yet, you need to download it first.
  2. Select the Products tab.
  3. Tap Smart Wi-Fi (only visible if you are entitled to this).
  4. Tap Configure your device.
  5. Choose a product, if asked to do so.
  6. Tap Wi-Fi Hotspots abroad.
  7. If the Wi-Fi Hotspots-app is not yet installed on your device, you will be taken to the App Store and you will need to tap the download icon. If the app was already installed, it will open shortly. After the installation or opening the app, you will return to the MyProximus app.
  8. Tap the Download and Install button.
  9. A pop-up will request access to the Settings menu to install a configuration profile, tap Allow. The Settings menu will open.
  10. Tap Install in the top right corner and enter the access code of your phone. Tap the Install button again and tap Done when the installation is finished.
  11. Tap Back to MyProximus. A pop-up will appear to open MyProximus, tap Open. Wi-Fi Hotspots is now installed on your device.

Your device will now automatically connect to a Wi-Fi Hotspot abroad.

To see in which countries Wi-Fi Hotspots are available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.


Android

Android

You can connect your Android device via Smart Wi-Fi in Belgium, or via a Wi-Fi Hotspot abroad.

Surf in Belgium via Smart Wi-Fi

Follow the steps below to connect your Android device via Smart Wi-Fi. Smart Wi-Fi is only available if you have Proximus fixed internet or if you have activated the paid Smart Wi-Fi option. 

  1. Open the MyProximus application. If you do not have the MyProximus app yet, you need to download it first.
  2. Select the Products tab.
  3. Tap Smart Wi-Fi (only visible if you are entitled to this).
  4. Tap Configure your device.
  5. Choose a product, if asked to do so.
  6. Tap Smart Wi-Fi (only visible if you are entitled to this). You will now receive a message that the configuration has been successful.

Your device will now automatically connect via Smart Wi-Fi in Belgium.

To see where Smart Wi-Fi is available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.

Surf abroad via a Wi-Fi Hotspot

Follow the steps below to connect your Android device via a Wi-Fi Hotspot abroad.

  1. Open the MyProximus application. If you do not have the MyProximus app yet, you need to download it first.
  2. Select the Products tab.
  3. Tap Smart Wi-Fi (only visible if you are entitled to this).
  4. Tap Configure your device.
  5. Choose a product, if asked to do so.
  6. Tap Wi-Fi Hotspots abroad.
    If the Wi-Fi Hotspots app is not installed yet, tap Download Smart Wi-Fi app, otherwise this option is not shown and you can continue to step 7. Tap Install in the Play Store. Once the app is installed, return to the MyProximus app.
  7. You will now receive a message the configuration has been successful.

Your device will now automatically connect via a Wi-Fi Hotspot abroad.

To see in which countries Wi-Fi Hotspots are available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.


Windows Phone

Windows Phone

You can connect your Windows Phone via Smart Wi-Fi in Belgium, or via a Wi-Fi Hotspot abroad.

Surf in Belgium via Smart Wi-Fi

Follow the steps below to connect your Windows Phone via Smart Wi-Fi. Smart Wi-Fi is only available  if you have Proximus fixed internet or when you have activated the paid Smart Wi-Fi option.

  1. Log in to the MyProximus website. If you do not have a MyProximus account yet, you need to create one first. If you already have a Wi-Fi Hotspots login and password, continue to step 5.
  2. Select a subscription, if asked to do so.
  3. Tap the Create an account button.
  4. Choose a login and password for your account and tap Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. Connect to a PROXIMUS_AUTO_FON or Proximus Smart Wi-Fi network. If needed, check how to connect to a Wi-Fi network.
  6. Enter your login and password. If you wish to do so, you can remember the password or connect automatically by checking this option if you do not want to enter this data in the future. 

Your device will now automatically connect via Smart Wi-Fi in Belgium. Was Smart Wi-Fi or Wi-Fi Hotspots already set up on another (mobile) device? If you have created a new Smart Wi-Fi login and password, you will need to reconfigure your other devices!

To see where Smart Wi-Fi is available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.

Surf abroad via a Wi-Fi Hotspot

Follow the steps below to connect your Windows Phone to a Wi-Fi Hotspot abroad.

  1. Log in to the MyProximus website. If you do not have a MyProximus account yet, you need to create one first. If you already have a Smart Wi-Fi login and password, continue to step 5.
  2. Select a subscription, if asked to do so.
  3. Tap the Create an account button.
  4. Choose a login and password for your account and tap Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@" .
    • Password: Choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. While abroad, connect to a Wi-Fi network that contains the word Fon. If needed, check how to connect to a Wi-Fi network.
  6. The login page will appear automatically on your screen when you open an internetbrowser. Is this not the case? Surf to a random website to call the login page.
  7. Enter your login and password for Wi-Fi Hotspots. If you wish to do so, you can remember the password by checking this option if you do not want to enter this data in the future.
  8. Click the Log in button.
  9. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now automatically connect to a Wi-Fi Hotspot abroad. Was Smart Wi-Fi or Wi-Fi Hotspots already set up on another (mobile) device? If you have created a new Wi-Fi Hotspots login and password, you will need to reconfigure your other devices!

To see in which countries Wi-Fi Hotspots are available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.


PC of Mac

PC ou Mac

You can connect your PC or Mac via Smart Wi-Fi in Belgium, or via a Wi-Fi Hotspot abroad.

Surf in Belgium via Smart Wi-Fi

Follow the steps below to connect your PC or Mac via Smart Wi-Fi. Smart Wi-Fi is only available  if you have Proximus fixed internet or when you have activated the paid Smart Wi-Fi option.

  1. Log in to the  MyProximus website. If you do not have a MyProximus account yet, you need to create one first. If you already have a Wi-Fi Hotspots login and password, continue to step 5.
  2. Select a subscription, if asked to do so.
  3. Click the Create an account button.
  4. Choose a login and a password for your account and click Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: Choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. Connect to a PROXIMUS_AUTO_FON or Proximus Smart Wi-Fi network. If needed, check how to connect to a Wi-Fi network.
  6. Enter your login and password. If you wish to do so, you can remember the password or connect automatically by checking this option if you do not want to enter this data again in the future.

Your device will now automatically connect via Smart Wi-Fi in Belgium. Was Smart Wi-Fi or Wi-Fi Hotspots already set up on another (mobile) device? If you have created a new Smart Wi-Fi login and password, you will need to reconfigure your other devices!

To see where Smart Wi-Fi is available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.

Surf abroad via a Wi-Fi Hotspot

Follow the steps below to connect your PC or Mac to a Wi-Fi Hotspot abroad.

  1. Log in to the MyProximus website. If you do not have a MyProximus account yet, you need to create one first. If you already have a Smart Wi-Fi login and password, continue to step 5.
  2. Select a subscription, if asked to do so.
  3. Click the Create an account button.
  4. Choose a login and password for your account and click Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. While abroad, connect to a Wi-Fi network that contains the word Fon. If needed, check how to connect to a Wi-Fi network.
  6. The login page will automatically appear on your screen when you open an internetbrowser. Is this not the case? Surf to a random website to call the login page.
  7. Enter your username and password for Wi-Fi Hotspots. If you wish to do so, you can remember the password by checking this option if you do not want to enter this data again in the future.
  8. Click the Log in button.
  9. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now automatically connect to a Wi-Fi Hotspot abroad. Was Smart Wi-Fi or Wi-Fi Hotspots already set up on another (mobile) device? If you have created a new Wi-Fi Hotspots login and password, you will need to reconfigure your other devices!

To see in which countries Wi-Fi Hotspots are available, consult the map of Smart Wi-Fi and Wi-Fi Hotspots.

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