Password of your Internet connection

If you want to manually connect your modem to the Internet, you need your Internet connection username and password. You can find both:

In the welcome letter

Your username and password are in the welcome letter you received when you became a customer of ours. You will find them under Configuration information.

Via MyProximus

  1. Log in to MyProximus to view your products.

    View your products
  2. In the Internet section, choose a subscription.
  3. In the Subscription box, you will find your:
    • Username: 8 characters followed by @PROXIMUS
    • Password: your password is not visible.
  4. Click Change password and fill in a new password twice.
  5. Click Save.

Your new password will be activated within two hours.

This password is not linked to your other passwords. The password of your Wi-Fi network and the password of your website do not change.

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