Would you like your bill or payment statement to be sent to a different address? You can change the address in MyProximus (via app and via web). You need to be administrator, of your account. Proceed as follows:
Following a check, the changes will be implemented within 5 days. If your bill or document has already been drawn up by us, it will still be sent to your old address one last time.
Will you also be moving? You can notify us of your new address online. It's best you do so 4 weeks before you move.