Happy House

Always close, in all nooks and crannies of your home

Get the very best out of Internet and TV

With help from our experts

That's Happy House

Whether you make calls, surf or stream: everything has to work smoothly, right?
We'll simply check everything together by phone, to be sure that all works smoothly. Just have your computer, smartphone and tablet ready!

How much does it cost? Not a cent. 

Request your analysis

Plan your free Happy House visit, a technician comes by

What will we do?

Our expert will verify everything, down to the smallest detail:

All Internet and Wi-Fi connections are checked so they are secure. Configuration of all computers, tablets and smartphones in your home included.

Test of the mobile network in your home, for the strongest possible coverage.

Check of your modem and decoder. He will also replace a device if necessary.

You have any other questions? Our expert will be happy to answer them!

​General conditions

If a visit is necessary, it will be scheduled based on availability and Proximus' planning capacity. The visit itself (travel and work hours) is free of charge. If specially adapted or additional items of equipment are necessary, they will be proposed to you without any obligation to buy on your part and you will be billed for them where applicable. Only damaged decoders will be replaced.

Do you have a question?

Ask one of our advisors. Make your choice:

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