Get our checklist for your WPaaS RFP

Workplace-as-a-service (WPaaS)

  • Productive and satisfied employees
  • Always up to date with the new possibilities
  • Predictable monthly cost per user

All-in-one solution for your digital workplace

With WPaaS, your employees have everything they need at their disposal to achieve their goals. In addition, your IT personnel can focus more on your business needs. We'll take care of the following:

  • User infrastructure: PCs, mobile devices, meeting room equipment, ergonomic home office
  • Lifecycle management of all devices and software licenses
  • Software to collaborate productively and communicate smoothly
  • Internet connection and security at home and in the office
  • Remote and on-site support


Satisfied employees are more productive and committed. Companies with more committed employees perform up to two times better than companies with low commitment. Your digital workplace has an impact on this.

For your employees

  • Higher satisfaction thanks to minimal interruptions
  • Secure work conditions always and everywhere
  • Quality, styled devices
  • Support through various channels
  • Ability to always use up-to-date tools

For your business

  • Get transparency in the cost of your workplaces
  • Increase digital literacy in your organization
  • Remain digitally relevant for your employees and customers
  • Get ahead of the competition
  • Extend corporate social responsibility to less transport, recycling, donation programs...

The basic principles

Today's workplace is evolving

Cost efficiency is an end result, not an objective as such

Digital literacy

Comprehensive ecosystem

Digital workplace for everyone

Green workplace and circular economy

Simplicity through streamlining and standardization

User experience is key

Services in 3 phases

Service components

Digital self-service portal

Proximus sets up a digital self-service portal for you with an extensive product and service catalog.

We also lay the foundations for the automation and support of your employees. In doing so, we can integrate AI that allows us to proactively detect and solve problems. And chatbots or voice bots that answer your employees' FAQs.

End User Services

The service desk for your employees for remote or on-site support (including at home).

Monitoring tools for reporting, down to the employee satisfaction level.

User adoption and training.

IT services: hardware & software

All hardware components: PCs, tablets, smartphones, printers, meeting room equipment, phones, headsets, speakers and other accessories; including asset management of these materials.

All software: the OS configurations, productivity software such as Windows and Office, communication and collaboration applications and licensing and lifecycle management for all these applications.

Complete protection of all users and devices according to the Zero Trust principle.

Telecom expertise

Of course, Proximus has in-depth expertise in all types of telephony and connectivity services:

  • Fixed telephony with integration in the digital workplace
  • Internet lines for your organization and your home workers
  • Mobile telephony
  • Mobile data, useful for employees on the go or when the home internet fails.