Workplace as a Service (WPaaS) delivers a complete digital workplace as a managed service, including devices, applications, and IT support. You pay per user with no upfront investments, while Proximus NXT takes care of updates, security, and lifecycle management so your teams work smoothly, and your IT department is relieved from day-to-day workplace management.
Transform your workplace with our WPaaS solutions
A flexible, scalable, and secure digital workplace solution for large enterprises, delivered as a cloud-based service
- Complete workplace solution
- Secure cloud access
- Reduced IT burden
Why choose Workplace as a Service?
Do your employees work in the office, remotely, or in a hybrid model? Workplace as a Service (WPaaS) from Proximus NXT provides your business with a fully managed, modern digital workplace. From seamless implementation to comprehensive ICT management, we deliver a secure, future-proof, and scalable working environment for your entire team, wherever they are.
What is WPaaS and how does it work?
Workplace as a Service (WPaaS) is a flexible, cloud-based subscription model, delivering all-in-one ICT services for modern businesses. This comprehensive solution covers hardware, software, secure network management, and expert support, without the need for large up-front investments or complex IT administration.
With WPaaS, your business benefits from:
- Fixed, predictable monthly fees per user
- Continuous ICT management, security, and automatic updates
- Seamless support for hybrid, remote, and office-based work models
Want to learn more? Contact us
Looking for more information, expert advice, or a personalized quote? Contact us today for a free consultation.
Benefits of Workplace as a Service
A modern digital workplace powered by Workplace as a Service (WPaaS) drives higher productivity, greater flexibility, and stronger employee engagement for your organization. WPaaS from Proximus NXT empowers your teams with secure, always-on access to essential tools and collaboration, wherever they work. Proximus NXT experts explain the key benefits and full functionality of WPaaS in this video.
Move to WPaaS in 3 simple steps
Checklist for a successful WPaaS request
Looking for a clear, tailored Workplace as a Service (WPaaS) proposal for your business? Use our comprehensive checklist to ask the right questions and include all essential details for your WPaaS request proposal.
Complete solutions: from hardware to software
Proximus NXT handles every aspect of your ICT infrastructure with Workplace as a Service (WPaaS). Benefit from an all-in-one solution that covers devices, software, network management, security, and ongoing support for a fully managed digital workplace.
WPaaS pricing: predictable costs
Implementing Workplace as a Service (WPaaS) helps optimize your ICT spending and makes budget management easier for your business. With transparent, predictable pricing, WPaaS costs are tailored to your needs. Costs are based on key factors such as:
- Number of users (pay-per-user model)
- Choice of hardware and software solutions
- Level of service and support required (e.g., 24/7 or on-site assistance)
Which options can be included in WPaaS?
All-in-one equipment
Fully equipped laptops, smartphones, and meeting rooms for seamless working.
End-to-end ICT management
From setup to maintenance, upgrades, and device replacement, handled by experts.
Reliable connectivity and security
Secure internet access anytime: at home, on the go, or in the office.
Tailored support
Choose fast remote IT assistance or on-site support, as your business requires.
Single point of contact
Consolidated telecom, ICT management, and user support for simplicity and efficiency.
Four pillars of a high-performing digital workplace
A well-designed digital workplace empowers organizations to be more productive and flexible through advanced digital tools and secure cloud solutions. Discover the essential ingredients for a modern workplace: expert insights from a Proximus NXT roundtable reveal how WPaaS streamlines IT operations, reduces complexity, and boosts organizational efficiency.
Customers
Agoria is increasingly relying on Proximus NXT and collaborating on the development of a model for WPaaS and cloud management services.
Discover in this video how Zorggroep De Medemens integrated ICT and digital workplace management systems across its care centers and medical homes. With the support of Proximus NXT, the organization has been transformed into a professional and scalable entity.
"We chose Workplace-as-a-Service in the truest sense of the word. It's not just about the hardware, it's also about the support."
Gerrit Van Daele is CIO at Mensura
Walloon vaccination centers quickly implemented
Proximus provided IT support for some 40 fixed and 12 mobile vaccination centers in Wallonia. A huge technical and logistical operation that, thanks to a strong ecosystem, was ready in time for the start of the vaccination campaign.
Frequently asked questions
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Yes. WPaaS is not a one-size-fits-all package. Proximus NXT designs an enterprise workplace as a service solution based on flexible building blocks that match your business needs, sector, and digital workplace strategy.
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The main goal is cost transparency and predictability rather than immediate savings. In practice, WPaaS often leads to digital workplace cost optimisation, fewer hidden expenses, and a better view of the total cost of ownership (TCO) per user.
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WPaaS supports hybrid workplace models with cloud collaboration tools (such as Microsoft Teams), secure connectivity (VPN, SD-WAN, fiber, 5G), and scalable IT services so your employees can work productively and securely from any location.
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Security is built in by design: data encryption, zero-trust networking principles, 24/7 monitoring, automated security updates, and support for GDPR and ISO compliance help protect your digital workplace and remote endpoints.
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WPaaS is flexible and cloud-ready: it can integrate with your existing systems and tools or run in parallel, depending on your current IT architecture and workplace transformation roadmap.
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Yes. WPaaS does not replace your internal ICT team; it supports it. Your IT department can spend less time on device management and troubleshooting and focus more on strategic projects and innovation.
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No. WPaaS does not require a full migration. It can be introduced step by step, working alongside your current providers and systems and starting with specific user groups, locations, or workplace services.
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Digital Employee Experience (DEX) is about how employees experience their digital tools and workplace environment. A strong DEX improves productivity, collaboration, and employee satisfaction across your organization.
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WPaaS improves DEX by offering a modern, reliable digital workplace with consistent performance, fast IT support, and always up-to-date devices and applications, reducing frustration and downtime for employees.
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Managing the entire digital workplace in-house requires high upfront investments and a significant extra workload for your IT team. Workplace as a Service (WPaaS) offers instead:
- Scalability - IT grows with your business.
- Cost transparency - predictable, per‑user digital workplace costs.
- Security & compliance - automated updates, monitoring, and governance.
- Simplicity - one contract, one point of contact, end‑to‑end workplace support.
For organisations that support hybrid work or prefer not to invest heavily in their own IT support, WPaaS is a smart and future‑proof choice.
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WPaaS covers the complete digital workplace, including hardware, software, management, security, and support as a service.
DaaS (Device/Desktop as a Service) is one building block within WPaaS and focuses specifically on providing IT devices or desktops on a subscription basis.