Landline

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Voice over IP (VoIP)

IP telephony saves on cabling, call and connection costs

Integrate your landline with your IT applications

Clear voice quality

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One or several offices?

Enterprise Voice

One office
PricesPrices
Number of lines Price/month
2 - 16 € 39,7 per 2 lines
30 - 120 € 313 per 30 lines

Business trunking

Several offices
  • Unlimited number of lines, simple to add or remove 
  • Available in 10 European countries
  • Only on Explore
  • Prices on request

Analog line

For landline telephony you can still opt for the traditional analog telephone line.

  • PSTN technology
  • Free Smart Services such as Calling Number Display and Phone Mail
  • Prices on request
     
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Rates

All rates apply to VoIP and analog line

Unlimited Calls National
  • Unlimited calls to all landlines in Belgium
  • 1000 minutes to all mobile numbers in Belgium, 24/7

12 /month
Number range (10)6 /month

Unlimited Calls National/International

All the benefits of Unlimited Calls National

Extra: 1000 call minutes to landline and mobile numbers

15 /month
Number range (10)7.5 /month

International: Europe wide + USA + Canada + fixed numbers in Morocco and Turkey. All rates (.pdf)

Call Credit

The more calls you make, the cheaper it gets

Monthly prepaid call credit (50 / 150 / 500 / 1000 / 2000)

More info

Options

Business continuity

Optimal routing, even in the event of a malfunction or technical downtime

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Optimal routing

Voice Managed Services routes every call to the most qualified operator

  • No missed calls
  • The customer comes first through routing to the right operator
  • Clear statistics about incoming calls

Service disruption? No problem!

Voice Continuity ensures the rerouting of incoming calls that wouldn't be answered during technical downtime, hardware-related maintenance or a national or international emergency.

  • Configure this on a per number basis or for all numbers together via:
    • a mobile application on a smartphone
    • MyProximus
  • No additional hardware investment or change to infrastructure needed
  • Accessibility and continuity of business activities are guaranteed

This is also an option

Outsource the routing to Proximus in case of a technical failure. Then, a telephone call is all that's needed to activate the pre-established routing plan.

Marketing numbers

Contact numbers that are unique and easy to remember

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Recognizable numbers

Contact numbers that are unique and easy to remember.

Numbers Cost for caller Cost for you
0800 Free All costs
090X Shared costs Shared costs
078 National call Shared costs

Contact centers

Interaction with customers, onsite or in the cloud

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Interaction with customers

Our contact center solutions include:

  • Call queueing (putting calls in a queue)
  • Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) routing
  • Text To Speech (TTS) or Automatic Speech Recognition (ASR)
  • Computer Telephony Integration (CTI)

Contact Center in the Cloud (CCaaS)

  • Web-based, so you only need a browser and an Internet connection
  • Integrate CCaaS into your CRM; can also be used as a Business Continuity solution.
  • Highly suitable for homeworking