With or without voice (only applicable for xDSL products, not for GPON)
Choose whether you want your end-users to have a fixed Proximus line ("With Voice") or none ("Without Voice).
For your professional end-users a fixed IP address is a must. The Business Pack option allows you to offer this service on the Go and Plus profiles.
Improved SLA (ISLA)
A timely repair of the offered service is of great importance for your end-users’ satisfaction. An Improved SLA will ensure that strict resolution timers are respected for your repair tickets. Proximus offers you 2 types of ISLAs, according to your needs: Silver & Gold.
For your professional end-users Proximus advises the Gold ISLA in order to offer them a best-in-class repair service.