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IP Telephone exchanges

Always accessible to your customers in a professional way

Professional customer reception
Better employee mobility
Always accessible

Advantages IP telephone exchanges

An IP telephone exchange integrates telephony with IT applications. The solution ensures that your company is accessible all the time, everywhere, whatever the type of data connectivity (Internet or Explore) or device. Moreover, an IP telephone exchange enables flexible working via hot desking (telephone sharing) or softphone.

Opt for a telephone exchange in the cloud or an on-premise telephone exchange, depending on the solution that suits your company best. We help you make the choice.

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Call Connect
In the cloud

A telephone exchange in the cloud

Forum 500(0)
On-site

On site IP-communication platform for max. 1,200 users

Forum 700(0)
On-site

On site IP-communication platform for max. 300 users

I'm interested

IP telephone exchange in the cloud

Call Connect

  • Unlimited number of users
  • Unlimited rate plan
  • All-in price: €22/month/user
  • Compatible with Office 365 via the Voice Connect plug-in
  • Integration possible with CRM or ERP
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Forum 500(0)
  • Developed by Mitel
  • Up to 1200 users
Forum 700(0)
  • Developed by Alcatel-Lucent Enterprise
  • Up to 300 users

With Enterprise Call & Surf, you combine telephony with Internet in a pack. Benefit from extra services to keep your business running, no matter what.

Customer stories

Personal service via a telephone exchange

In the past, you could connect only landline phones and DECT phones with a limited range to a telephone exchange. Thanks to the FMC option, smartphones can now also be integrated in the telephone exchange, making employees much more mobile and ensuring the customer gets a better service.

In the past, only landline phones and DECT phones could be connected, with a range that was limited to a telephone exchange. Thanks to the FMC option it is now possible to also integrate smartphones in the head office, which enables much greater employee mobility and better customer service.

The intermunicipal company for the treatment of household waste in Meetjesland (IVM) uses a Forum 700 telephone exchange internally to optimize collaboration between its employees and externally via a toll-free 0800 number that allows it to be attentive and always available to the population in matters regarding waste collection and treatment.

Thanks to the Forum 700 telephone exchange and mobility solutions (headsets and wireless phones), the “Thermes de Spa” manages between 200 and 600 calls per day for reservations by limiting waiting time through an interactive menu and by giving a professional image of a service and well-being company that listens to its customers' needs. 

Conditions

Call connect is available as of 2 users. A VDSL2 Proximus Internet line is required for using Call Connect; Call Connect is intended for a minimum of two users. The price of €22 includes: unlimited calls 24/7 to all landlines in Belgium, 1,000 min./month to mobile numbers in Belgium, 1,000 min./month to all fixed and mobile numbers in Europe (except for special numbers) plus Canada, the United States, Morocco (only from fixed to fixed), and Turkey (only from fixed to fixed).

Promotional offer for free installation of Call Connect, Forum 500(0) and Forum 700(0) telephone exchanges.

  • The promotion applies from 01/10/2019 to 22/12/2019 to all customers who sign a new rental or purchase contract with technical assistance (TA).
  • This promotion is not applicable for Proximus customers who have not yet reached the end (3 or 5 years) of their telephone exchange rental contract.
  • The promotion does not include the technician's travel expenses.
  • Nor does the promotion include any additional internal cabling or specific on-site work that may be required or the Internet line for Call Connect and the VoIP lines for Forum 500(0) & Forum 700(0) (Enterprise Voice or Explore Business Trunking).

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