Call management

Call management

Manage all traffic from and to your mobile numbers

Block calls

Block calls

  • Block all outgoing national or international calls
  • Block all incoming national or international calls
  • Allow calls to pre-programmed numbers only

Activation

Subsequently (de)activate the blocking with your mobile phone at any time via dedicated codes.

Dedicated codes to (un)block calls

Dedicated codes to (un)block calls

All outgoing calls

  • Activate or deactivate: *33*0000#

All outgoing international calls

  • Activate or deactivate: *331*0000#

All incoming calls

  • Activate or deactivate: *35*0000#

All incoming calls when you are outside Belgium

  • Activate or deactivate: *351*0000#

Check whether or not a particular type is activated: #blocking code*0000#

Change the blocking type: **03*330*old code*new code again#

Do you want to configure your mobile so that it only allows calls to be made to a set of preprogrammed numbers? For this option you must reprogram your SIM card.

Transfer calls

Dedicated codes to (de)activate the transfer of calls

  • Transfer calls to another fixed or mobile phone number
  • Transfer all calls, or only those when you are on a call, not answering or unavailable

Activation

Subsequently (de)activate the transfer of calls at any time via dedicated codes.

Dedicated codes to (de)activate the transfer of calls

The first three options are activated by default upon signing the contract, with calls being forwarded to your voice mail.

You don’t answer within 15 seconds

  • Activate: **61*+32other number#
  • Deactivate: ##61#

Your mobile phone cannot receive any signal

  • Activate: **62*+32other number#
  • Deactivate: ##62#

You’re in a call

  • Activate: **67*+32other number#
  • Deactivate: ##67#

You want all calls to be diverted

  • Activate: **21*+32other number#
  • Deactivate: ##21#

You want to know which call forwarding settings are active

  • Activate: *#(code)#

Voice mail

Voice mail

  • Divert calls to your voice mail, even abroad
  • Choose which calls should be diverted to your voice mail
  • Call the voice mail of a correspondent directly: form the number 1232 and follow the instructions
  • Receive a SMS when you have a new message on your voice mail
  • Type the free number 1230 to listen to your message

Standard codes for voice mail

Standard codes for voice mail

The first 3 options are activated by default.

You don’t answer

  • Activate: **61*+32475151516#
  • Deactivate: ##61#

Your mobile phone cannot receive any signal

  • Activate: **62*+32475151516#
  • Deactivate: ##62#

You’re in a call

  • Activate: **67*+32475151516#
  • Deactivate: ##67#

You want all calls to be diverted, even abroad

  • Activate: **21*+32475151516#
  • Deactivate: ##21#

2 simultaneous calls

Options if you hear a 2nd call

  • Receive a signal when a second call arrives
  • Choose to take the second call or not

Activation

Activate this option (ProxiComfort) via MyProximus.

Options if you hear a 2nd call

Ignore the second call

  • The second caller will be passed to your voice mail

Finish the first call and take the second call

  • Type 1 and press Send

Put the first call on hold and switch to the second call

  • Type 2 and press Send

Put a call on hold and start a second call yourself

  • Type 2 and press Send

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