Frequently asked questions about MyProximus Enterprise

MyProximus Enterprise: the must-have digital platform to manage all your Proximus business products, to monitor your telecom costs and to get quick access to support. Implement hybrid working in your organization thanks to our digital tools.

 MyProximus Enterprise: the business portal

Manage your business products in a secure environment and get in touch directly with the right team in case of questions or problems.

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What would you like to do?
Digital tools via MyProximus Enterprise:
Is it not working?
  • Are you getting an error message or are things not running smoothly?
    At the end of each topic in the categories above you will find a solution to most problems. Therefore, be sure to go through all the steps.
  • Missing or wrong subscriptions or mobile numbers in MyProximus Enterprise?
    Add the missing or correct products.Opens a new window
  • No access to the Proximus+ app?
    The app only features your personal subscriptionsOpens a new window . Check out the website version of MyProximus Enterprise to find all the telecom subscriptions for your company.
  • Need administrative or technical support?
    Create a support ticketOpens a new window in MyProximus Enterprise to easily get in touch with our customer service department.
Didn't find what you were looking for?

 Proximus+ app for employees

Does your employer contribute towards your mobile subscription? Use the Proximus+ app to check your own usage, options, etc.

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Check your expenses at a glance:
Useful services for employees:
Is it not working?
Didn't find what you were looking for?