Proximus Privilège

Contact me

Benefit from personalized service

  • Technical fault?
  • Lost smartphone?
  • Require an extra connection?
  • Defective tablet?
  • Change your rate plan?

No problem. All your technical or commercial questions are solved in no time.

With Proximus Privilège, you benefit from excellent, personalized service.

Price

  • Fixed monthly rate of €125 (excl. VAT)
  • One-off entry fee of €415 (excl. VAT).

Your privileges

Quick, personal contact

An excellent service is crucial. As a Privilège member, you're therefore assigned a single contact person who personally helps you with all your questions or problems.

One e-mail or call, and everything is sorted out for you. Your file is in good hands.

At your service 24/7

No empty promises. Your contact person answers your questions immediately: 24 hours a day, 7 days a week.

If need be, our technical team will spring into action immediately: you are assisted on-site within 4 hours. Wherever you are in Belgium.

Quick follow-up

Each question or problem is carefully followed up. We provide a high-quality solution and regularly ask for your feedback.

Twice a year, we proactively check your installation, subscriptions, and rate plans. This way, your services are always perfectly adapted to your individual needs.

Welcome to Proximus events

Every year, Proximus organizes a variety of sporting and cultural events. As a Privilège member, you are invited to events that might interest you.

You will then be received as a Privilège guest. It's our way of thanking you for placing your trust in Proximus.

I want it more exclusive

Then become a Proximus Privilège member

Call 02 203 01 49 or fill in the contact form.

Our Privilège account managers will be happy to come and discuss it with you.

All fields are mandatory except those where "optional" is mentioned.

Your personal data

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When do I want to be contacted?

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