ICT-services
- Certified expertise
- Support via ICT partner network
- ICT outsourcing and Managed Services
You focus on your job
We do the rest
Your business is constantly changing. Be guided with the right ICT expertise in executing your renewed business processes.
Advice
An Azure Security Technical Assessment reveals your cybersecurity priorities.
- Find out to which current and future threats your Microsoft Azure cloud environment is vulnerable
- Get an overview that orders your security issues by priority
- Discover the most efficient strategy for tackling these issues
Are your ICT and security resources limited? Get perfect insight into the state of your security with a Cybersecurity Maturity Assessment.
- Assess your cybersecurity level against the CIS Controls Implementation Group 1 standard
- Prioritize the measures most likely to reduce your biggest security threats
Are you data protection legislation compliant? Or not... GDPR Advice Services instantly clears it up for you.
- Assess your GDPR compliance
- Detect vulnerabilities
- Get advice on potential fixes
- Benefit from a security solutions proposal that offers maximum protection
Send us a request, and we’ll carry out measurements on your building(s) to optimize your WLAN network.
- That includes determining the best locations for access points, antennae, installation equipment, etc.
- Technical data for your installer
- The perfect base for a Cabling Site Survey
- Detection of sources of interference
Have your workplace assessed and custom-designed to fully meet your demands and those of your work environment. Here’s what that entails:
- Detailed insight into the correct
- Implementation
- Migration
- Integration
- Configuration
- An overview of your current environment’s obstacles and issues of concern
- Recommendations for resolving those issues
Design
Take advantage of this service to define your ideal digital workplace and create tangible business objectives based on a SWOT analysis.
- Gain insight into your employees’ digital workplace experience
- Define new digital workplace services and solutions that match your strategic objectives and the demands of your various workloads
We analyze your meeting room design and technical equipment in order to customize your videoconferencing system to your needs and specifications. What you get:
- A technical and environmental assessment of your conference/meeting rooms
- Identification of the videoconferencing system that will deliver the best experience
- Recommendations for the best
- Implementation
- Integration
- Expansion
Transform from a contact center into a customer engagement platform. A platform like that will ensure that your customers always reach the right people without any hassle, no matter what channel they use.
- Get insight into:
- Your customer interactions
- Your customers’ actual experiences
- Chart the best roadmap to a digital customer experience.
- This assessment helps you:
- Establish the best possible omnichannel strategy
- Understand why self-service and automation improve your service
- Set up a digital workplace so that your employees can work anywhere
Design Thinking encourages a creative, out-of-the-box, innovative mindset about new technologies. We offer:
- A quick, objective definition of your most relevant needs
- Modeling of new solutions:
- What technology do you need?
- Why do you need it?
- How should you use it?
- Mock-up or conceptual prototype of a service, product, or experience
Still haven’t set up a digital workplace? Or is it managed by someone else, and you’d like to switch to Proximus? What you get:
- A thorough inventory and assessment of:
- your current hardware, software, and configuration
- the workplace services supplied by your current provider
- A list of recommendations for a smooth Proximus takeover of your digital workplace services
Deploy
Help your employees be more productive; automate their tasks with a script or an application. Your benefits:
- Optimized business processes
- Smoother work practices
- More time for other tasks that boost productivity
- Faster, better access to your business information
- Higher employee satisfaction and efficiency
Proximus keeps your ICT infrastructure operational 24/7 with:
- Services and expertise
- Innovations and upgrades
- Incident and request follow-up
- Monitoring, reports, and documentation
- Guaranteed service levels (SLAs)
Assist
New ICT infrastructure customized to your organization:
- Your new infrastructure designed by certified architects
- Coordination, follow-up, planning, and budgeting by project managers
- Technical implementation of your new solutions by qualified engineers
Care
Proximus manages your ICT infrastructure. Choose from 3 service models:
- Reactive Care: 24/7 support
- Close Care: management by Proximus
- Full Care: Close Care + proactive and preventive monitoring
Operate
Are you looking to introduce new tools to your business? We partner with you to ensure that the implementation is smooth, and that your employees use the new tools.
Do you have plans to implement a change process at your business? User adoption will boost:
- Your return on investment (ROI)
- Your project’s success factor
- Your company’s success
Why Proximus User Adoption? We:
- Apply the Proximus Change Management method
- Coach your employees when new tools are commissioned
Ensure that your employees embrace and support the change by translating your vision into their tangible, change-induced benefits