Explanatory brochure

Assist & Care

ICT management, 24/7

  • Guaranteed continuity
  • Customized services
  • Certified expertise

You focus on your job

We do the rest

Looking for an ICT infrastructure that meets your needs, scalable and operational 24/24?. Choose for Assist & Care services!

Your benefits

ICT and telecom solutions managed from A to Z: from design to management. You can focus on your business.

  • Services and expertise tailored to your needs
  • Infrastructure Renewal / Upgrading
  • Incident tracking and request follow-up
  • Monitoring, Reporting & documentation
  • Guaranteed levels of service (SLA)
  • Compliance with ITIL & RGPD standards

Assist

You are looking for...

  • an ICT infrastructure that meets your needs
  • new solutions that can be easily integrated into your existing ICT environment while controlling costs and risks?

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Care

Do you manage your own ICT infrastructure? Or would you prefer to outsource configuration and monitoring to a third party?

You have the choice between 3 service models that allow you to keep your ICT environment operational 24 hours a day thanks to specific service options:

  • Reactive Care
  • Close Care
  • Full Care

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The value we bring in a few numbers

Strong focus on results

Compliance with SLA's during incidents

95%

On-time delivery

92%

Overall satisfaction

94%