How to deal with online complaints of your customers?
Published on 28/02/2020 in Tech, tips & tricks
Of course you’re doing everything in your power to satisfy all customers, but sometimes complaints are inevitable. Online, it’s particularly easy for people to announce their dissatisfaction about a product or service. The last thing you should do is ignoring these complaints. It may not look like it at first, but this could be the most valuable feedback your business is receiving.
Check our tips to turn every complaint into useful feedback: in French or Dutch!
An online complaint needs a fast and accurate response. With Bizz All-in you can deal with complaints wherever you are. You enjoy unlimited internet at the office, and a monthly mobile volume of your choice. Furthermore, you receive unlimited calls to landlines and 1.000 minutes to mobile phones in Belgium.
On top of that we give you a professional e-mail address for your company and a .be domain name for your website. Even TV, with more than 80 channels, is included.