Business Flex

Your Pack , your way 

Want to enjoy the fastest internet in Belgium with a Business Flex Fiber pack?

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Compose your pack your way

Add extras and test if you can enjoy fiber

Web-only: Enjoy up to €270 discount on your pack.
Promo only valid for new internet subscribers

Internet + Mobile
+ Landline + TV

+ Business guarantees

instead of €96 51 /month

Internet + Mobile
+ Landline

+ Business guarantees

instead of €83 48 /month

Internet + Mobile

+ Business guarantees

instead of €73 48 /month

Need some help to select your pack?

Why choose Business Flex Fiber?

Your exclusive customer service

And 4 other guarantees to keep your business in top shape. 

A flawless connection anywhere in your business

For the whole business, on all your devices, and in every room.

An Internet experience tailored to your needs

With fiber, you choose the Internet experience that fits your needs:  

Multi-mobile advantage

Extra mobile subscriptions as from €10/month

Start your business like a pro!

Are you starting your own business? Discover "Start Like A ProNew window” our platform full of tips for Starters.

More than 10 employees?

Discover Enterprise Pack Together

Combine internet with landline, mobile... and more options!

More info
More info about Business Flex

You want to compose your own pack?

Compose your own pack

Still have questions?

Our customer service answers all your questions:

Yes, that's possible!

Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.

This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. The maximum value per transaction is 50€.

Your purchases are linked to your mobile number and can be consulted in the usage section on MyProximus.

The settlement of your purchases takes place together with the settlement of your Proximus products and services. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement.

Your standard monthly budget is set at €100 and can be adjusted via MyProximus to a minimum of €5 and a maximum of €250. You can also choose to deactivate or reactivate this option free of charge via MyProximus.

More information about Mobile Payments can be found on our website: link to provide

If you benefit from a joint offer (mobile subscription + smartphone), you keep your promotion (the conditions and number of products remain the same). Some promotions (but not all) are compatible with Business Flex. Don't hesitate to call us on 0800 55 500 or visit one of our Proximus Centers or stores to find out if you can keep your promotion.

It's possible! All options are compatible with the old and new packs. Each extra option will be offered at catalog price based on your type of pack.

During the product configuration, you can choose the installation date yourself. The installation date depends on your selected products, the products you already have and the availability of our technicians. Expect and average waiting time of about 14 calendar days.

No, it's completely free of charge! The installation and activation are included; this is a saving of €48.76!

Simply recompose your current Business Flex pack with the additional mobile subscription you want to add. During the product configuration, the additional mobile subscription will be added to your current Business Flex pack.

Yes, you can keep enjoying your Android TV box without any extra charges if you choose an Apple TV 4K 128GB, but make sure you do not throw it away. If you no longer require your Android TV box, please get in touch with one of our agents who will be able to assist you with the return process.

Webpromo: From 01/02 until 01/05/2024, for all new Internet subscribers who choose Business Flex with:

  • Internet + Mobile + Landline + TV: monthly discount of €45/month for the first 6 months.
  • Internet + Mobile + (Landline or TV) and Internet + Landline + TV:monthly discount of €35/month for the first 6 months.
  • Internet + (Landline or Mobile):monthly discount of €25/month for the first 6 months.

Thereafter, you pay the normal price. Not compatible with other promotions, except for the joint offer of a smartphone with a mobile subscription and the DataPhone option.

Pickx All Stars/Pickx All Stars & Sports: offer valid from 01/02/2024 to 31/01/2025 included, by purchasing the TV option Pickx All Stars at €28.09 per month or by purchasing the TV option Pickx All Stars & Sports at €37.18 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the reduction of €0.82 offered on TV bonuses with pack. Discount applicable only once per client and applied as €4.13/month during 3 months on the Proximus payment statement.

Pickx Sports/Pickx All Stars & Sports: In addition to the Pickx Sports subscription, an extra subscription with Eleven Sports is mandatory to broadcast the Eleven Pro League channels in a Horeca establishment. More info.

Combined offer with Apple TV 4K 128GB: for every customer (new or existing) taking a Business Flex Pack with TV, a price of €57.02 instead of €157.02 will be applicable for an Apple TV. When choosing for an Apple TV, there will be no Proximus decoder delivered anymore. However, when you select Apple TV as part of a pack, you are also entitled to an Android TV box at no extra cost. Interested? Visit the Android TV page. Contract of indefinite duration. When the customer terminates its subscription within 24 months, a residual value needs to be paid conform the amortisation tableNew window in the contract. After 24 months the contract can be terminated without any consequence or residual value to be paid. While supplies last. Compatible with all other promotions, for example a discount on a Business Flex pack, a webdeal, previous and future combined offers of ‘a pack & a device’ and the combined offers of a ‘mobile subscription & a smartphone’. Invoices should be paid by direct debit. Purchase of the device should be via bank card.

The Terms and Conditions and Pricelist & tariffs apply.

All prices are VAT excluded

Your exclusive customer service

This service is only available to Business Flex customers via the MyProximus app. Companies with more than 10 employees cannot use our exclusive customer service but can call on an account manager.

Guaranteed repair of internet, telephone line and TV on the day if you call before 5 p.m. on a working day or before 1 p.m. on a Saturday. If the recovery cannot be arranged within the specified period, we will temporarily restore them via the 3G/4G network. Guaranteed recovery of the telephone line: only valid for the Phone Line, ISDN-2 Standard or TWIN line. Call diversion: excluding marketing or special numbers. Billing according to the customer's tariff plan.

Mobile telephony

Valid in Belgium and while traveling (roaming) in the EU-zone* (from Belgium to Belgium and from the EU zone to the EU zone and Belgium), except for value added services (eg special numbers, third-party services. Data usage is calculated per 1 KB. Unused MB included in the bundle are not carried over to the next month.

The mobile subscriptions give you access to the following Proximus networks in the covered areas in Belgium and with a compatible device:

Network access 5G included Optimal Max 5G speed Estimated Max 5G speed
Business Mobile Flex S Yes 200 Mbps 200 Mbps
Business Mobile Flex M Yes 500 Mbps 420 Mbps
Business Mobile Flex Maxi Yes 1 Gbps 420 Mbps
Business Mobile Flex Premium Yes> 1 Gbps 420 Mbps
  • 5G : the 5G network is only accessible in covered areas and is subject to compatible device and subscription.
    The “estimated maximum speed” is the maximum speed that users can expect to achieve at different locations in the coverage area under realistic conditions. This maximum value results from measurements on the whole national territory and might vary depending on the device performance and your location during the use of the service. 5G being under deployment, the speed estimation is based on limited data.
    The “optimale maximum speed” is the speed that can be achieved under optimal usage conditions. Speed may vary depending on the price plan, device performance and your location while using the service. More info on www.proximus.be/5G and on www.proximus.be/internetpolicy.
    The service is conditioned to a personal, non-abusive use, with due diligent. As part of the unlimited offers, in Belgium and the EU Zone, Proximus therefore reserves the right to limit or suspend the service in the event of use in excess of more than 10,000 SMS/month or 500 SMS/day or sending SMS to more than 250 different recipients per month or in the event of regular calls of more than 6h/day and/or 30h/week. Regarding unlimited mobile data usage, they are subject to a reasonable usage policy.
  • Business Mobile Flex S:: 12 GB/month for surfing on our 4G and 5G networks, up to 200 Mbps in Belgium and the European Union. Beyond 12 GB, surfing remains possible at reduced speed (max 128 Kbps) at no extra charge.
  • Business Mobile Flex M : 80 GB/month for surfing on our 4G and 5G networks, up to 500 Mbps in Belgium and the European Union. Beyond 80 GB, surfing remains possible at reduced speed (max 128 Kbps) at no extra charge.
  • Business Mobile Flex Maxi and Business Mobile Flex Premium : 350 GB/month for surfing on our 4G and 5G networks, up to 1 Gbps in Belgium and the European Union. Beyond 350 GB, surfing remains possible at reduced speed (max 512 Kbps) at no extra charge.
  • Business Mobile Flex Premium :  Receive monthly extra 1 GB of mobile data for use in the United States, Canada and Switzerland and 1000 call minutes and 1000 text messages from the EU to these countries and vice versa, or between these three countries. The bundle is also valid for calls received in these three countries as well as calls and SMS from Belgium to other EU countries and Switzerland, Canada & USA. Once the units in the bundle are used up, the calls, SMS messages and the use of mobile data are billed at the price of the current Business Mobile Flex subscriptions.
  • Internet bobile (data): if the customer surfing at reduced speed wants to continue surfing at maximum speed, it is possible to purchase a data boost option via MyProximus or by contacting customer service.
  • *EU zone countries in which the mobile subscriptions are valid: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guadeloupe (French West Indies), French Guiana, Hungary, Åland Islands (Finland), Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Spain, Martinique (French Antilles), Mayotte, Norway, Netherlands, Poland, Portugal, Czech Republic, Réunion (La), Romania, United Kingdom, Saint-Barthélemy (French Antilles), Saint-Martin (French Antilles), Slovakia, Slovenia and Sweden
  • Bizz Internet Guarantee:

TV & entertainment:

TV: For more information about the availability of TV, the HD range, the possibility to connect several TV sets and the channel offering by region: www.proximus.be/tv. 

Pickx app for TV customers with a MyProximus account, for use in Belgium via Proximus Internet (fixed and mobile). TV guide accessible to all Internet users. TV customers also have access to TV content with the exception of Partner offers via the Proximus Pickx app and proximuspickx.be with a MyProximus account. The TV content in the video is for illustrative and educational purposes only.
If the customer has a mobile subscription, an additional mobile data volume of 5 GB is provided for the Proximus Pickx app. If the customer has reached the limit of his mobile data bundle, the reduced surfing speed will also apply to the mobile data of the Pickx app.

TV Bonus: choice (you can change 2 times/year) from a list selected by Proximus. Changes to the offer will be notified 2 months in advance. Netflix: Service offered by Netflix International B.V.. Proximus offers a technically simplified access to Netflix via the decoder. Follow the instructions on www.proximus.be/iwantnetflix to activate your Netflix streaming subscription or to link your existing account. The general conditions of Netflix apply: www.netflix.com/termsofuse The price of the Netflix subscription is mentioned on the Proximus bill. The Standard TV Bonus includes a subscription for 2 screens. On request: 4 screens (extra €3.72 VAT excl. /month). Proximus reserves the right to prolong the offer. The Netflix service and all content viewed through the service is for your own personal and non-commercial use only. you agree not to use the service for public screenings.

TV Replay: TV Replay is free for all existing TV customers who opt for a Flex pack. The availability of programs and TV Replay depends on the television channels and the permissions they have or don't have to operate the program in question. Also available on computer, tablet and smartphone via the Pickx app. The list of channels available in TV Replay on TV and the Pickx app, along with the special terms and conditions, can be read on www.proximus.be/tvreplay.

Apple TV 4K 128GB: When you select Apple TV as part of a pack, you are also entitled to an Android TV box at no extra cost.

Pickx All Stars/Pickx All Stars & Sports: offer valid from 01/02/2022 to 14/08/2023 included, by purchasing the TV option Pickx All Stars at €24.79 per month or by purchasing the TV option Pickx All Stars & Sports at €33.05 per month. Only for TV customers of Proximus. Action not combinable with other promotions, except the reduction of €0.82 offered on TV bonuses with pack. Discount applicable only once per client and applied as €4.13/month during 3 months on the Proximus payment statement.

Pickx Sports/Pickx All Stars & Sports: In addition to the Pickx Sports subscription, an extra subscription with Eleven Sports is mandatory to broadcast the Eleven Pro League channels in a Horeca establishment. More info.

Disney+: The price of the Disney+ subscription will be included on your Proximus bill. Pickx TV by Proximus provides technically simplified access to Disney+ via the Android TV Box. The Disney TV option and the simplified access are provided throughout the validity period of the contract with Disney and are subject to changes imposed by Disney. The Proximus Terms and Conditions and Pricelist & tariffs apply.

Only one subscription per customer. Only for Proximus Pickx TV customers. This action cannot be combined with other Proximus promotions.

To use Disney+, a Disney+ account is required. The user must accept Disney+ terms and conditions. Disney+ is an independent data controller of the personal data of Disney+ subscribers.

Access to Disney+ is subject to the activation of an account with Disney+ by the customer. The customer needs to activate a new access to Disney+ with the Proximus procedure communicated by e-mail. More details: here

To enjoy Disney+ content via your Proximus Android TV Box (in recommended apps section of the navigation TV menu), you must have the Proximus Android TV decoder. More detailed on how to watch Disney+ via your Proximus Android TV Box: here!

Fixed Internet 

Fixed Internet speed: the actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to proximus.be/internetspeed to discover the surfing speed in your business.

Fiber Essential: the maximum usable speed is up to 500 Mbps in download and 500 Mbps in upload for all devices in the network together.
The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.

Fiber Giga: the maximum usable speed is up to 2.5 Gbps in download and 1 Gbps in upload for all devices in the network together. These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 3 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.
The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with a Business Flex Fiber Giga pack. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.
It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7.

Fiber Ultra: the maximum usable speed is up to 8.5 Gbps in download and 1.5 Gbps in upload for all devices in the network together. These maximum speeds can only be achieved by using the following technologies:

  • Category 6A RJ45 network cables.
  • 10 Gbps network card or 10 Gbps Thunderbolt 3 adapter.

The unlimited data volume is valid for a personal and normal use, see the General Terms and Conditions. After using 6 TB, your speed will be limited to the end of the month, unless you activate your free 300 GB extra volume via MyProximus. More info on proximus.be/internetpolicy.
The Fiber Ultra option is only available with a Business Flex Fiber Giga pack. The customer is entitled to an Internet Box+ and a maximum of 2 Wi-Fi Boosters with this pack configuration. The Wi-Fi Boosters are always on request or at the initiative of the technician and for use in Belgium only.
It also includes a landline with unlimited calls to landlines and 1000 minutes/month to mobile phones in Belgium 24/7.

Landline telephony

Unlimited calls: only for normal and personal use and in accordance with Proximus' General Terms and Conditions.

Unlimited calls nationally: unlimited landline-to-landline calls (voice telephony) in Belgium around the clock. 10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium 24/7; after these 10,000 call minutes the customer calls at preferential rates. NB: these conditions do not apply to special numbers (070, 077, 09xx, 1xxx) and Internet numbers. View the out-of-bundle rates via this price list.

"Free calls international" option: 2000 minutes/month of free calls during off-peak hours (between 5 p.m. and 8 a.m.) and during weekends, for international calls from your landline to landline and mobile numbers (excluding mobile numbers in Morocco and Turkey) of the following destinations: Andorra, Austria Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and Switzerland, United States, Canada and landlines in Morocco and Turkey, from the telephone number given by the customer at the time of subscription, excluding 64k data connections on ISDN lines, special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx, etc.) View the out-of-bundle rates via this price list. Maximum 1 option per customer. Cannot be combined with other options that offer discounts on international calls.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Installation included: installation by a technician included (worth €48,76) for all Business Flex customers.

Unlimited international calls: 1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list. Only available with Business Flex Premium.

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Business Flex Premium

Unlimited international calls national/international: unlimited landline-to-landline calls (voice telephony) in Belgium during peak and off-peak hours.

10,000 call minutes for landline calls (voice telephony) to all mobile numbers in Belgium during peak and off-peak hours; after these 10,000 call minutes the customer calls at preferential rates. 1,000 call minutes for landline calls (voice telephony) to landline and mobile numbers of the following destinations: Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Germany, Estonia, Faroe Islands, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovenia, Slovakia, Spain, Sweden, the United Kingdom, Switzerland + United States, Canada AND to all landline numbers in Morocco and Turkey with the exception of special and premium-rate numbers (non-geographic numbers such as 070x, 09xx, 1xxx etc.) and Internet numbers. After 1,000 call minutes, the customer calls at preferential rates. View the out-of-bundle rates via this price list. Only available with Business Flex Premium

Calls to all other countries in the world are billed per sec after the 1st min, without connection charge.

Customers with a mobile subscription or prepaid card are automatically given the option to make mobile payments.

This option allows you to purchase third-party services, such as a subscription to streaming services, a digital magazine, purchases on game consoles, e-books, parking or train tickets, paid applications in an app store, etc. The maximum value per transaction is €50.

Your purchases are linked to your mobile number and can be consulted in the usage section via the MyProximus app.

The settlement of your purchases takes place together with the settlement of your Proximus products and services. The overview of your purchases is listed in the section “Details of your statement for third-party services”, which is added as an attachment to your Proximus bill or statement.

Your standard monthly budget is set at €100 and can be adjusted via the MyProximus app to a minimum of €5 and a maximum of €250. You can also choose to deactivate or reactivate this option free of charge via the MyProximus app.

Find more information about mobile payments

Link: https://www-itt.proximus.be/mobile-payments

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