Password of your Internet connection

If you want to create a web space or manually connect your modem to the Internet, you need your Internet connection username and password. You can find both:

  • In the welcome letter
    Your username and password are in the welcome letter you received when you became a customer of ours. You will find them under Configuration information.
  • Via MyProximus
  1. Log in; you will arrive at My products.
  2. In the Internet section, choose a subscription.
  3. In the Subscription box, you will find your:
    • Username: 8 characters followed by @PROXIMUS
    • Password: your password is not visible.
  4. Click Change password and fill in a new password twice.
  5. Click Save.

Your new password will be activated within two hours.

Find the user name and password of your Internet connection via MyProximus

This password is not linked to your other passwords. So thepassword of your Wi-Fi network and the password of your website do not change.

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