Leaving Proximus for another operator

If you want to change operators, you can do so through Easy Switch.

  • Are you a private customer? Thanks to Easy Switch, you can switch to another operatorOpens a new window with all Internet and TV subscriptions.
  • Are you a business customer (with a VAT number)? Only these standard Proximus business products for the self-employed and small businesses (up to 9 employees) qualify for switchingOpens a new window with Easy Switch:
    • Office&Go Comfort
    • Internet Maxi (Fiber) with Bizz Services
    • Bizz Internet (Fiber) with Bizz Services
    • Bizz Internet (Fiber)
    • Bizz Packs with any of the above standalone products: Business Flex (Fiber/Fiber Giga/Fiber Ultra), Business Flex Essential (Fiber), Business Flex Premium (Fiber), Bizz Office & Bizz All-In.
  • Note:
    • As a business, do you have private subscriptions on your bill? These are also eligible for switching with Easy Switch.
    • Do you have Bizz Call Connect in your Pack? Terminating your Internet subscription with Proximus automatically cancels your Bizz Call Connect service. You can only keep Bizz Call Connect together with a Proximus Internet subscription.