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Install the Call Connect app

Call with Call Connect on your smartphone or computer? Download and install the app, available for Android, iOS, PC and Mac.

NB: this app is not freely available.

The Call Connect app is reserved for users with a Proximus mobile subscription with access to the Call Connect Web Portal. If you have problems downloading or installing, contact the representative in your company or your Bizz Expert. More information about Call Connect? Discover calling via the cloud.


Android

Android
How to install the Call Connect app on Android?
Comment installer l’application Call Connect sur Android ? Comment installer l’application Call Connect sur Android ?
  1. Download the app.
    Play Store
  2. Tap the Call Connect icon to open the app.
  3. Tap Accept to accept the general terms and conditions and Accept again.
  4. Enter your username (eg. usr65123456) and password. Check Remember password and tap Sign In.
  5. Tap OK and Allow 4 times to give the app the permission to make calls, access your contacts, etc.
  6. Tap Hamburger menu and select Call Settings.
  7. Tap This Phone Number, enter your mobile number and tao OK.
  8. Tap BroadWorks Anywhere, check Alert all locations and tap +.
  9. Tap Telephone Number, enter your mobile number again and tap OK.
  10. Check Enable This location and Call Control to later enable call forwarding, etc. 
  11. Tap Add.
  12. Press the arrow at the top left and select Dialing Service.
  13. Select Call Through or Call Back and tap OK.
    • Call Through: You call our server and our server calls the desired number. The call to our server is deducted from your mobile bundle and the call to the desired number from your Call Connect bundle. You have Bizz Mobile? Then the call to our server is included in your unlimited credit (except when abroad).
    • Call Back: Our server calls you and then calls the desired number. Both calls are deducted from your Call Connect bundle.
Read more about using the Call Connect app.

iOS

iOS
How to install the Call Connect app on iOS?
Comment installer l’application Call Connect sur iPhone ? Comment installer l’application Call Connect sur iPhone ?
  1. Download the app.

    App Store

  2. Open the app: tap on the Call Connect icon.
  3. Tap I accept to accept the general conditions and I accept again.
  4. Tap Allow to give the app permission to send you notifications.
  5. Enter your username (eg. usr65123456) and password. Unlock Remember password, Sign in automatically and tap Sign in.
  6. Tap OK to give the app access to your contacts. Tap Close and OK when warnings are shown for the emergency numbers and the configuration of the app.
  7. Tap Hamburger menu to open the menu and select Call settings.
  8. Tap iPhone and enter your mobile number.
  9. In the same screen, scroll down and tap BroadWorks Anywhere.
  10. If you see your mobile number here and next to it Enabled, tap Save and go to step 14. You do not see your mobile number? Go to step 11.
  11. Tap Add Location.
  12. In the field Telephone#, enter your mobile number. Tick Active and Call Control. to later enable call forwarding, etc.
  13. Tap twice on Save.
  14. Tap Dialling service.
  15. Choose Call Through or Call Back and tap Done.
    • Call Through: You call our server and our server calls the desired number. The call to our server is deducted from your mobile bundle and the call to the desired number from your Call Connect bundle. You have Bizz Mobile? Then the call to our server is included in your unlimited credit (except when abroad).
    • Call Back: Our server calls you and then calls the desired number. Both calls are deducted from your Call Connect bundle.
Read more about using the Call Connect app.

PC

PC
How to install the Call Connect app on PC?
  1. Download the app. There are 2 versions available: a standard version and a specific version, adapted for Office 365.

    Download Call Connect
    Download Call Connect for Office 365
  2. Click Run.
  3. Select your language in the pop-up.
  4. Call Connect Setup opens: select Next, OK and Install in the windows. Click Finish.
  5. Fill in your username and password for Call Connect and check Remember password and Sign in automatically

You can now use Call Connect on your Windows PC.

Download the user manual in French or in Dutch.

Mac

Mac
How to install the Call Connect app on Mac?
  1. Download the app.
    Download Call Connect
  2. Create a shortcut: drag the Call Connect icon to your Dock.
  3. Go to the Applications folder: right-click Call Connect and select Open.
  4. In the pop-up, select Open again. Click OK.
  5. Fill in your username and password for Call Connect and check Remember password and Sign in automatically.

You can now use Call Connect on your Mac.

Download the user manual in French or in Dutch.

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