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Always close, even abroad
Bye bye roaming within the EU!
Your Belgian rates, now available throughout Europe
Good news
From June 12th 2017 you won't pay any more roaming charges within the European Union1.
You’d like a recap document about this new situation? We’ve got that covered!
- Roaming from A to Z (.pdf in French)
Don’t run out of mobile data
With a Bizz Mobile subscription or Bizz All-in you get unlimited use of your favourite app (Facebook, Instagram, Twitter, WhatsApp…), just like in Belgium.
- You won't pay any roaming charges in Germany, Austria, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Gibraltar, Greece, Guadeloupe (French Antilles), French Guiana; Hungary, Åland Islands (Finland), Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Netherlands, Poland, Portugal, Czech Republic, Réunion, Romania, United Kingdom, Saint Barthelemy (French Antilles), Saint Martin (French Antilles), Slovakia, Slovenia and Sweden + Iceland, Liechtenstein and Norway.
Which rates apply? Find the answer below!
You make a call or send a text…
From Belgium
Call / send an SMS²
To a Belgian number
national Belgian rates
To a EU¹ number
(not Belgian)
international rates
To a non-EU number
international rates
Receive a call / SMS²
Coming from Belgium
free
Coming from a EU number¹
(Belgian or other)
free
Coming from a country outside EU
(Belgian or other)
free
From the EU¹
Call / send an SMS²
To a Belgian number
national Belgian rates
To a EU¹ number
(not Belgian)
national Belgian rates
To a non-EU number
roaming rates
Call / send an SMS²
Coming from Belgium
free
Coming from a EU number¹
(Belgian or other)
free
Coming from a country outside EU
(Belgian or other)
free
Outside the EU
Call / send an SMS²
To a Belgian number
roaming rates
To a EU¹ number
(not Belgian)
roaming rates
To a non-EU number
roaming rates
Receive a call
Coming from Belgium
roaming rates
Coming from a EU number¹
(Belgian or other)
roaming rates
Coming from a country outside EU
(Belgian or other)
roaming rates
Receive SMS²
Coming from Belgium
free
Coming from a EU number¹
(Belgian or other)
free
Coming from a country outside EU¹
(Belgian or other)
free
- * Åland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Saint Martin (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway. Except special numbers (voting, 0900,...)
- All SMSes received and sent in Bermuda and Iran are invoiced by the tariff of the local operator.
Warning
Please note that Switzerland and Monaco are not a part of the EU. Roaming tariffs will apply during your stay. Received SMSes won’t be charged.
What exactly is included in your price plan?
Have you forgotten exactly how much you pay for calling, surfing and texting?
No problem: we'd be happy to explain it all to you again in detail.
Do you surf more than most?
And are you worried that you won't have enough data available while you're in the EU on business?
No problem. All you have to do is ensure you take enough GB with you. It will only cost you the same as it would in Belgium.
For example, have you considered a Bizz Mobile M or L? That would also give you unlimited data for your favourite app, anywhere in the EU.
And if you think that still won't be enough, there's always the option to buy additional data. With MyProximus you can have 500 MB additional data for just €4.13 (VAT excluded).
Outside the European Union
What if you're going a bit further afield? Then, in addition to our standard rates, we still have the best deals for you per country.
Check the best dealsWhat’s your data usage?
Not sure? Well, this gives you an idea:
100 e-mails (without attachment)
MB
500 visits to social media sites
MB
3h of music streaming
MB
300 pages of internet
MB
5 app downloads
MB
1h of video watching (standard quality)
MB
Source: surfmobile.be. The above examples are averages. Keep track of your own data usage on MyProximus.
Another tip before you set off …
- Want to track your costs while abroad? Then use MyProximus via the site or app. You can immediately check your usage. What's more, it’s totally free via Wi-Fi.
- Don't forget: Switzerland is not part of the EU. So you'll pay an extra roaming charge for calling, surfing and texting while you're there. Choose a Travel Passport Top or Daily Travel Passport to avoid any nasty surprises. These options give you competitive rates for over 30 countries, including the United States, Canada, Japan and China.
- Do you use the Daily Travel Passport? In that case, you also get a free text alert when you've almost reached your limit. No stress.
- Even abroad, you can use 20 million Wi-Fi Hotspots without extra charge.
- How do you actually dial a Belgian number from abroad? Just press +32 and omit the zero from the area code. It’s that simple!
- Want to listen to your voicemail abroad? Call +32 475 15 1230. We bill this as a call to Belgium, so maybe it's better to wait until you return home. And remember: unheard messages are kept for two weeks.
- If you're abroad and want to ask us something, no problem: just call +32 475 15 6000. We'll be happy to help you. And: it’s free of charge, even abroad.
- Take a look on the FAQ