Do you have a subscription with a monthly bundle for calling, texting or surfing? In that case, you receive an SMS:
- when you have used up all or part of your bundle;
- when you have used up €10 and then €50 on top of your bundle.
The SMS messages are immediately sent to the number concerned, but for older subscriptions, there may be a delay (max. 11 hours). In any case, we do not send alerts between midnight and 7 a.m.. If you surf via 3G/4G/5G on a tablet, laptop or Apple device, the alert will appear on your screen.
If you have almost reached your limit or have exceeded your Internet volume, you can purchase extra data.
Prefer not to receive SMS messages? Or when you reach a different limit? You can change this for your own mobile subscription, unless it is an old tariff plan. If you are the administrator in MyProximus, you can do this for all mobile numbers. Proceed as follows:
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- Open the MyProximus app. You don't have the app yet? Download the MyProximus app.
- Tap Products.
- Scroll down and tap on the mobile number.
- Tap Settings and scroll down to SMS notifications (usage).
- Select what you want to do:
- You don't see the amount for which you want a notification? To show them, tap on the slider and on Confirm.
- You want to adapt the notification? Tap on the pencil and choose the amounts above your bundle at which you want to receive an SMS notification.
- Do you want no notifications anymore? Tap the slider off and tap on Cease.
You can block pay-for numbers or limit calls and texts for yourself or for another number you manage. And we give you tips for cheaper surfing.
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- Log on to MyProximus to change your notifications.
Change your notifications Opens a new window - Select your mobile number and click on Settings and on Other.
- Scroll to SMS notifications (usage).
- Opt what you want to do:
- You don't see any amount to get a notification for? To show them, put the slider on and click on Activate. .
- Do you want to adapt the notifications? Click on the amounts and adapt for what amount above your bundle you want to get a SMS notification. Click on Confirm.
- Don't want you the notifications anymore? Slide the button to Off and then click on Activate.
You can block pay-for numbers or limit calls and texts for yourself or for another number you manage. And we give you tips for cheaper surfing.
- Log on to MyProximus to change your notifications.