How to plug or check your cables?

Once your Proximus line has been activated, you can connect the cables between the different devices. Plug your telephone and modem into the telephone socket, plug your TV into the decoder and plug your computer into the modem.


B-box 3V+

Black modem with 9 LEDs

How do you connect the cables to your b-box 3V+?

How do you connect your Proximus devices to use your fixed line, television and Internet? 

First check the connection between your modem and the connection socket or fiber modem (if you have one). How are you connected ?

6-pin connection socket 5-pin connection socketConnection via Proximus connection socket
fiber modem Connection via optical fiber

Then turn on your modem and connect it to your devices:

  1. Plug the modem into an electric socket and switch it on. Always use the power cable received with the b-box. Never use the power cable of an old b-box!
    The LED Power will light up. If it doesn’t, check that the switch at the back of the modem is in the On position.

     
  2. Your modem will be automatically configured and updated.  This takes max. 30 minutes.
    The LED light DSL or
    WAN  will blink and, once your modem is ready, will remain lit.
  3. Do you have TV?
    Once the LED light DSL or
    WAN is on, you can connect the television.
    • Do you have a Wi-Fi  Booster? See how to install your Wi-Fi Booster
    • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge.
    • Do you have a Wi-Fi  Extender? See how to install your Wi-Fi Extender.
    • Do you have a PLC-adapter (Devolo)? See how to install your PLC-adapter (Devolo).
    • Do you have a Ruckus? See how to install your Ruckus.
    • Don't have a Wi-Fi Bridge, PLC-adapter (Devolo) or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
      1. Connect the decoder to the modem by plugging the black cable with the yellow ends into one of the yellow ports of the modem.
      2. Then connect the decoder to the television with an HDMI cable (for HD quality) or a Scart cable (for SD quality).
        HDMI cable and Scart cable
      3. Finally, plug the decoder into an electric socket and switch it on.
  4. Do you have Internet access?
    Once the LED light Internet is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fi is on) or connect the computer directly to the modem. For this, plug the black cable with the yellow ends into the Ethernet port of your computer and into one of your modem’s yellow ports.
    Ethernet cable connecting the computer to the modem

Your fixed line, television or Internet connection are now ready for use.


B-box 3

Modem noir avec 7 LED

How do you connect the cables to your b-box 3?

How do you connect your Proximus devices to use your fixed line, television and Internet? 

  1. If necessary, first prepare the splitter and the Proximus connection socket.
    • In most cases, there is already a Proximus connection socket on your premises and you don't have to do anything.
    • If there is no Proximus connection socket on your premises, prepare your wall socket by plugging a Proximus splitter into it. There are two options: either you have a single 5-pin socket (view manual in French or in Dutch) or you have several 5- or 6-pin sockets (view manual in French or in Dutch). In case of doubt, choose the second option.
  2. Do you have a fixed line? 
    • If you have a traditional fixed line, plug the telephone jack into the Proximus splitter. The splitter may be different from the one in the figure below.
      Examples of splitters installed on a wall socket and connected to the telephone cable
    • If you have a fixed line via the Internet, plug the telephone jack into one of your modem's yellow ports.
  3. Connect the modem to the Proximus splitter.
    For this, connect the blue cable (or black cable with blue ends) to the blue port of the modem.
    Cable connecting the modem to the wall splitter
  4. Plug the modem into an electric socket and switch it on. Always use the power cable received with the modem. Never use the power cable of an old modem!
    The LED Powerwill light up. If it doesn’t, check that the switch at the back of the modem is in the On position.
    Power cable plugged into an electric socket
  5. Your modem will be automatically configured and updated.  This takes max. 30 minutes.
    The LED light DSLwill blink and, once your modem is ready, will remain lit.
  6. Do you have TV?
    Once the LED light DSLis on, you can connect the television.
  • Do you have a Wi-Fi  Bridge? See how to install your Wi-Fi Bridge .
  • Do you have a Wi-Fi  Extender? See how to install your Wi-Fi Extender.
  • Do you have a PLC-adapter (Devolo)? See how to install your PLC-adapter (Devolo).
  • Do you have a Ruckus? See how to install your Ruckus.
  • Don't have a Wi-Fi Bridge, PLC-adapter (Devolo) or Ruckus? Follow the three steps below and, for more information, see how to install Proximus TV.
    1. Connect the decoder to the modem by plugging the black cable with the yellow ends into one of the yellow ports of the modem.
    2. Then connect the decoder to the television with an HDMI cable (for HD quality) or a Scart cable (for SD quality).
      HDMI cable and Scart cable
    3. Finally, plug the decoder into an electric socket and switch it on.
  • Do you have Internet access?
    Once the LED light Internet is on, your Internet connection is ready. Connect to your Wi-Fi network (when the LED light Wi-Fi is on) or connect the computer directly to the modem. For this, plug the black cable with the yellow ends into the Ethernet port of your computer and into one of your modem’s yellow ports.
    Ethernet cable connecting the computer to the modem

Your fixed line, television or Internet connection are now ready for use.

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