Getting started with Business Booster

As a Business Booster customer you can manage your website, change your Busines Booster product or add options directly via the Business Booster portal or via the MyProximus website. You don't have a MyProximus account yet? You can easily register for MyProximusNew window.

Do you want to increase your business' online visibility, even if you're not a customer yet? Don't worry, you don't even have to be a Proximus customer to benefit from the Business Booster offerOpens a new window .

Manage your Business Booster

Manage your Business Booster products via MyProximus or the portal, choose how you want to get started:

  1. Log on to the MyProximus website as an administratorNieuw venster.
    Log in to MyProximus Opens a new window
  2. Scroll down untill you see Products outside your pack.
  3. Choose what you want to do:
    • Manage your website: you will be redirected to your website so you can make the necessary changes.
    • Add products and options: you will be redirected to a web form. Complete the web form where necessary and click on Contact me.
    • Change subscription: you will be redirected to a page where you can change your subscription to suit your needs. You can also consult the price for each of your Business Booster products.
  1. Surf to the Business Booster portalOpens a new window .
  2. Enter the mobile number you used to place your order and click Verifiëren or Valider.
  3. Enter the 6-digit verification code you received by text message.
  4. Is this your first visit to the portal? Accept our terms and conditions. By doing so, you allow us to promote your business through various online channels including Google, Facebook, Waze, etc.
  5. Once logged in, you can modify your Business Booster products.

Wondering about the most suitable options for your company? Through the Business Booster portalOpens a new window you can contact a business expert by clicking on Contact in the top right corner. Our expert is available to answer any questions you may have about:

  • your contract,
  • changes to your DNS server,
  • transferring your domain name to Proximus.

Some Business Booster products include a free domain name. In that case, we recommend that you transfer the domain name to Proximus. There's no cause for concern, your current website and mail server will remain operational until the actual migration. Once your new website goes live, however, you will no longer have access to the old one.
Do you have a domain name with another operator? Then, once your website goes live, don't forget to contact your domain name administrator to have them change the server names.

Cancel your order or terminate your Business Booster

Did you recently place an order for a Business Booster product that you now wish to cancel? Would you like to terminate your Business Booster contract? We explain the impact depending on what you wish to do:

You can only cancel your order before the product implementation. If you cancel your order, you will be charged a one-off fee covering the cost of the product you ordered, excluding the cost of the product options.

Would you like more information? Please refer to the general terms and conditions for Business Booster(PDF, 867 KB) .

Do you still want to cancel? Cancel via MyProximus or the cancellation form:

Any Business Booster contract is concluded for a period of one year from the date you accepted the implementation of the Business Booster product you ordered. The contract is tacitly renewed on yearly basis unless terminated by either party.

Would you like more information? Please refer to the general terms and conditions for Business Booster(PDF, 867 KB) .

Do you still want to terminate your contract early or after a year? Do this at least 3 months before the yearly contract expires, via MyProximus or the cancellation form:

The termination will effectively take place 3 months after the date of your request. You will therefore continue to be charged for the Business Booster product for 3 months after submitting your request.

Need more help or general advice about a Business Booster product? Then don't hesitate to contact our experts via the Business Booster portalOpens a new window . To contact our Business Booster expert, click on the Contact icon at the top right.