A certain amount of volume is included in your monthly subscription for internet of mobile and fixed data.
If you exceed your volume for mobile Internet, you will be charged for every extra MB used.
If you have a bill exclusively for one or several mobile numbers or if you have a recent subscription, you can, via the app and via the website, buy an extra data package (500 MB), valid for surfing in Belgium and within the EU.
Via the MyProximus app:
Via the MyProximus website:
Not working? In that case, ask the administrator of your customer number to order extra data for you via the MyProximus website.
If you exceed your fixed data volume, there will be no additional charges. However, your speed will be limited till the first day of the next month. You will be informed timely by e-mail and/or texting. You have 2 possibilities: