Call Connect works on both desktop and mobile. Use the Call Connect web portal on your computer and the Webex app on your smartphone to stay connected wherever you are.
Never miss an important call
When calls start piling up, Call Connect helps every caller reach the right person and keeps waiting times under control.
Interested?
What do you get with Call Connect?
Call, chat, and video call anywhere
Never miss a call. Answer calls on your desk phone, laptop or mobile with the Webex app and Call Connect web portal.
One number for everyone
Wherever your team works, customers can call your business with one phone number.
Calls that route themselves
Call routing and queues automatically direct callers to the right person.
Works nicely with your tools
Call Connect works seamlessly with Teams, Outlook and the CRM tools your team uses every day.
All data is protected
Every call and message is encrypted and handled in accordance with GDPR.
Don’t take our word for it. Listen to our customers.
When plans change, stay connected
Discover how catering company Artfood stays connected with Call Connect. Last-minute requests, changing schedules and teams on the move are all part of the job. Call Connect sends calls to the right colleague and keeps the team reachable wherever they are. The result? Better teamwork and smooth service for every customer.
“We work 24/7, so we need to be available at all times.”
Arthur & Niels - CEO & managing director of Artfood
Stay connected, on your terms
Discover how the electronics recycling company “Out of Use”, found the perfect way to stay connected at all times through Call Connect. Smart call routing kept them reachable while letting employees switch off after their shift.
“We stay reachable for clients without anyone feeling on-call 24/7, 7 days a week”
Luc D. - IT Manager
Every call counts
Discover how the mental healthcare non-profit SSMV stays connected with Call Connect. Incoming calls are routed to one of the 55 healthcare professionals, whether they're in the office or on the move. This helps them to stay react faster and to provide immediate care to patients.
“Every call can mark the start of a care journey”
Thierry - Administrative Director
Choose your setup. Cloud, on-site or a bit of both.
Recommended
Cloud telephony
Your phone system runs in the cloud: easy and flexible. Ideal for companies with several locations and growing number of employees.
- (Video)call and chat over the internet
- Fully digital phone system. No maintenance.
- Dynamic monthly price: only pay for what you use
- Easily manage call routing, voicemail, business hours, contacts and other call settings yourself in the Call Connect platform
On-site telephony
Runs on traditional phone lines, so you can still call internally if the internet goes down. Ideal for care homes and single-site offices.
- (Video) call and chat over your phone line & internet
- On-site phone system and deskphones
- Fixed monthly rental fee
- Hardware upgrades may be needed when you want to add more users or new features
Let technology handle the rush
Two optional solutions to help you manage busy periods and give customers a better calling experience.
Smart call routing for every situation
Go beyond simple menus like "Press 1 for Sales". Route new customers to sales and send existing customers directly to support. Calls can also be forwarded automatically when a colleague is busy, during a power outage, or when unexpected disruptions occur. Create smart call flows for almost any situation.
Voice assistant, extra help for your team
A voice assistant can answer simple questions, connect callers to the right colleague, or take a message for your team. So your customers are always looked after, even during busy moments.
More than a phone system. Everything you need to stay connected.
A network you can count on
Proximus offers fast internet and reliable 5G connectivity. Enjoy clear calls with fewer interruptions, whether you're in the office or on the go.
Built around your business
Add the users and features you need, whenever you need them. Integrate seamlessly with tools like Microsoft 365 and your CRM software.
Support when you need it
From installation to everyday use, our technicians are here to help. One point of contact for your phones, network and support.
Interested? Let's find the right fit for your company
Plan a free consultation with one of our Business Partners. Tell us how your company works and we'll find a phone system that works for you.
Everything your team needs to work together
Bundle with internet and mobile plans
Build a complete communication solution with Call Connect, ultra-fast internet and mobile plans from Proximus. Everything combined in one package.
Bundle with Microsoft 365
Proximus offers more than internet and business calling. Complete your setup with Microsoft 365, including Teams and Outlook. CallConnect integrates seamlessly with those tools, helping your team work more efficiently.
Questions? We've got answers
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Yes, there is an option that combines on-site telephony with cloud-based collaboration features like chat and video, offering a flexible approach.
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Proximus helps with the setup, installation and migration, making the transition as smooth as possible. So you don’t have to do anything
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Yes. In most cases, you can keep your existing business phone numbers when switching to Call Connect.
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No problem. Call Connect grows with your business. You can add new users, phone numbers or locations whenever you need them. If you move offices, your phone system can move with you, helping you stay reachable without major changes. With cloud telephony this can be done without doing anything. With on-site telephony there needs to be some changes on-site sometimes in order to change.