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Have you forgotten the password of your original administrator account, meaning that you can no longer log in to Cloud Exchange? In that case, contact our Customer Service.
Has a user forgotten his or her password? You can set a new password for this user only if you are the administrator.
The new password is active immediately. Don't forget to communicate this password to the user.
Didn’t find an answer? Join our community where customers and experts help each other (in French).