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Install and use the Home Optimizer app

Do you connect to the internet via Wi-Fi with your mobile phone or tablet? The MyProximus app improves your Wi-Fi continuously: Wi-Fi optimization, personalized recommendations, speed measurement...

Do you have a Wi-Fi Booster? The Home Optimizer app helps you to find the best place for your Wi-Fi Booster and measure Wi-Fi room by room. See also our tips to optimize your Wi-Fi.

Android

Android

Install Home Optimizer

  1. Download and install Home Optimizer for free via the Play Store or App Store.
    AndroidPlay Store

    Mobile or tablet Android 4.2 or higher

  2. Check you are connected to the Wi-Fi network of your b-box modem.
  3. Log in with your MyProximus login and password. Warning: you must use the login and password of the MyProximus account administrator.

Use Home Optimizer

Is your accommodation big? You can install a Wi-Fi Booster or Wi-Fi Extender to enhance your Wi-Fi. The app advises you where to install it. Press Home network then Extender Placement. The app tells you if you are too close or too far away from the modem to install a Wi-Fi Booster or Wi-Fi Extender.

  • The app says too high a percentage? You are too close to the modem to install a Wi-Fi Booster or Wi-Fi Extender.
  • The app indicates too low a percentage? You are too far from the modem to install a Wi-Fi Booster or Wi-Fi Extender.

Press on Wi-Fi Channel Optimisation on the home page. You have the choice:

  • Optimize Wi-Fi throughout your home: press Consider multiple rooms. Go to each room in your house and press Analyze each time, then press Next Room. Finally press Result then Optimize now. The Wi-Fi channel will be optimized for your entire home.
  • Optimize Wi-Fi right away: press Detail view. Press Optimise to configure the optimal Wi-Fi channel for this device in this room.

Press Wi-Fi Tools and then Wi-Fi Signal Strength Measurement. The farther to the right, the better the wi-fi reception. Is reception bad? We advise you to install a Wi-Fi Booster.

Press Speedtest, and then tap Start. The Internet speed on your device is displayed at the exact moment the test is performed. The app tells you if the bit rate is sufficient to listen to music, watch HD video or surf the web.

Press Home network then Network scan. All devices currently connected to your modem are displayed.

iOS

iOS
Why a different application on iPhone/iPad?

The security protocols of the iPhone and iPad do not allow you to offer an iOS version of the Home Optimizer as complete as the Android version but the main functions are present. Apple also offers advice to improve Wi-Fi on iOS and Macs devices.

Install Home Optimizer

  1. Download and install Home Optimizer for free via the App Store.
    AppleApp Store

    iPhone ou iPad iOS 10 or higher

  2. Check that you are connected to the Wi-Fi network of your b-box modem.
    Do you have extenders or repeaters?

    If you use Wi-Fi Booster, Wi-Fi extenders or other repeaters, check that you are directly connected to your b-box and not to one of these devices. If in doubt, turn off the Wi-Fi on your device, move as close as possible to your b-box, then turn the Wi-Fi on again. It will reconnect directly to the b-box.

  3. Log in using your MyProximus login and password. Please note: you must use the login and password of the MyProximus account administrator. You have lost your login and password or you do not yet have a MyProximus account? Register or retrieve your login details.

Use Home Optimizer

Press Speed test, then press Start. The Internet speed on your device is displayed at the exact moment the test is performed. The app tells you if the bit rate is sufficient to listen to music, watch HD video or surf the web.

Press Network scan. All devices currently connected to your modem are displayed.

Contact

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