A technician will be visiting you shortly. You can check online for when the appointment is scheduled. If necessary, you can change the details of the appointment or cancel the appointment.
View the date and time of your appointment with the technician. There are two possibilities:
We can't give you an exact time, but the technician will call you on the agreed telephone number half an hour before he is due to arrive.
Do you want to clarify the address or contact details? Or provide the name of another contact person? Or postpone or cancel the appointment?
You don't need to call us; you can change the appointment yourself (you can do so up to half a day before the original appointment):
If you are unable to change your appointment online, please contact us.