Password of your Internet connection

If you want to manually connect your modem to the Internet, you need your Internet connection username and password. You can find both:

In the welcome letter

Your username and password are in the welcome letter you received when you became a customer of ours. You will find them under Configuration information.

Via MyProximus

  1. Log in to MyProximus to view your products.
    View your products Opens a new window
  2. Select your Internet product.
  3. Tap Settings or scroll down the page.
  4. In the Settings box, enter the new password twice.
  5. Click Save.
  6. Log in to your modem at home via the address
  7. Identify yourself on the modem with the user password provided (located on the rear of the modem)
  8. Click the Network connectivity option > Internet. Click on the arrow.
  9. Type your new password and validate.

Your new password will be activated within two hours.

This password is not linked to your other passwords. The password of your Wi-Fi network and the password of your website do not change.