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How do you adjust your limit for mobile payments?

You pay on a regular basis with your mobile or tablet (car park ticket, apps, music, etc.)? You can configure your monthly purchasing limit. How to proceed, depends on your situation.

Do you have a bill or payment statement without a red bank transfer form?
Example of a bill or payment statement without bank transfer form

Select the threshold via MyProximus (via app and via the Web). You have to be registered on MyProximus and be the administrator of your account. You can then do this for your own mobile number and all the numbers you manage. Proceed as follows:

Via the app
  1. In the MyProximus app, tap Products.
  2. Tap your mobile number.
  3. Tap Settings, then Other and finally Proximus M-Pay.
  4. Tap Select a threshold and enter your personal monthly purchase limit. Confirm by tapping Save.
    If you don't want to be able to make any more payments, set the slider to Off and tap Confirm.
Via the website
  1. Click the button below and log in.

    View your products
  2. Click your mobile number.
  3. Click Settings and then Other.
  4. Under Your threshold, choose your personal monthly purchase limit and confirm by clicking Save.
    If you don't want to be able to make any more mobile payments, set the slider to Off, checkmark the terms and conditions and click Remove.

You can change or activate this limit again at any time.

Do you have a bill or payment statement with a red bank transfer form?
Example of a bill or payment statement with a bank transfer form

Define the limit via MyProximus (only via the Web). You have to be registered on MyProximus and be the administrator of your account. You can then do this for your own mobile number and all the numbers you manage. Proceed as follows:.

  1. Click the button below and log in.

    View your products
  2. Click your mobile number.
  3. On the Mobiles page in the Services section, select Proximus M-Pay using the + sign.
  4. Click Configure. The page containing your M-Pay settings will open.
  5. Under "Monthly maximum amount of your Proximus M-Pay purchases", click Modify.
  6. The first time, the General Terms and Conditions of Proximus M-Pay will appear. Read and accept them.
  7. Under "Maximum monthly amount of your Proximus M-Pay purchases" choose your personal monthly purchasing limit. If you don’t want to make any more mobile payments in the future, checkmark the option "Modify service: deactivate Proximus M-Pay".
  8. Click Set to confirm.

You can change or activate this limit again at any time.

Do you have a Pay&Go card?

Define the limit for your own number via MyProximus (only via the Web). You must be registered on MyProximus. Proceed as follows:.

  1. Click the button below and log in.

    View your products
  2. Click your mobile number.
  3. On the Mobiles page in the Services section, select Proximus M-Pay using the + sign.
  4. Click Configure. The page containing your M-Pay settings will open.
  5. Under "Monthly maximum amount of your Proximus M-Pay purchases", click Modify.
  6. The first time, the General Terms and Conditions of Proximus M-Pay will appear. Read and accept them.
  7. Under "Maximum monthly amount of your Proximus M-Pay purchases" choose your personal monthly purchasing limit. If you don’t want to make any more mobile payments in the future, checkmark the option "Modify service: deactivate Proximus M-Pay".
  8. Click Set to confirm.

You can change or activate this limit again at any time.

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