- Choose your subscription Keep your customer and SIM card number from your current operator with you when ordering online. If you have a prepaid subscription, your SIM card number is required.
- We take care of everything Once your order has been confirmed, we contact your current operator to cancel your contract and transfer your number to Proximus. We will make sure that your mobile number remains the same. This takes a maximum of 3 working days. In the meantime, you will receive your Proximus SIM card.
- Sit back and relax Once everything is settled, you receive an SMS to let you know that your subscription is ready. When your current network is no longer available, you just have to replace your SIM card and after a maximum of 30 minutes, you can start calling, surfing, texting... as usual.
Proximus: one of Belgium’s best mobile providers
Always on, always connected with the Proximus mobile network
The most stable and ultra-fast mobile network
Becoming one of Belgium’s top mobile providers doesn't happen by chance. It takes an ultra-fast, stable nationwide 5G network, recognised by Test Achats. Whether calling, streaming, or sending files, Proximus keeps you connected. Wherever you are.
What you get from one of the best mobile providers
Unbreakable and ultra-fast 5G across Belgium
From the Belgian coast to Luxembourg, download, stream and game without interruption thanks to Proximus’ stable and extensive 5G coverage.
Flexible and high-value mobile plans
There’s a mobile subscription for everyone. As your life evolves, so do our subscriptions. Adapt or cancel it anytime you want. No fuss, no fees.
24/7 online assistance and in-store customer service
Need help? Our Proximus Assistant is here for you 24/7. Prefer human support? Visit a nearby Proximus store or give us a call, our team is ready to help.
100% Belgian mobile provider
Proximus is a true Belgian telecommunications provider, proudly servicing more than 5 million customers.
Mobile subscriptions tailored to your lifestyle
All our mobile subscriptions
Our mobile plans fit your life seamlessly. Whether you’re all about calls or an avid data streamer, you’ll find the plan that matches you via the link below.
Smartphones starting at € 9
Starting at € 9 you can combine the latest iPhone, Samsung, Google phone and a mobile subscription. Find your ideal phone with by clicking the link below and enjoy exclusive advantages.
Mobile in a pack brings even more value
Sometimes the parts are worth even more than the whole. Combine a mobile plan with internet or TV and get more data for less money.
Keep Full Control of your budget
We created the free Proximus Full Control option for your peace of mind. When added to your mobile subscription it blocks out-of-bundle usage.
Mobile services for your everyday needs
24/7 customer care
As a mobile provider, we pride ourselves on standing by you 24/7. Our online Proximus Assistant will answer your product, technical and administrative questions, no matter what time of day.
Free smartphone replacement and in-store repair
Lost, stolen or damaged phone? We’ll lend you a smartphone for free for up to 30 days and replace your SIM card for free. Need a repair instead?
The Proximus+ app: your companion
The Proximus+ app enables you to manage your Proximus products, keeps track of your consumption, notifies you of discounts, cashbacks and promos. It even helps you plan your commute.
Even more perks
Trade in your old device
Earn €20 to €500 by turning your old phone and contributing to a greener planet.
Get your smartphone insured
Cover your phone for theft, screen and button damage and oxidation.
Your loyalty deserves a reward
Enjoy gifts, exclusive events, special discounts, and more. Discover Proximus for You in the Proximus+ app.
Do you have more questions about Proximus mobile?
No worries, we take care of transferring your number!
- Once you've ordered your mobile subscription online you can start the product configuration.
- Choose your current operator from the list and the mobile phone number you would like to transfer.
- You'll only need to provide your customer account number. If you have a prepaid card you'll have to provide the SIM card number