Happy House: free visit of a technician

Happy House

Surf, call and watch Proximus TV in the best conditions

Optimize your Proximus experience

Thanks to a free visit from our technician

Surf, call and watch TV in the best conditions: we’ll come to your office free of charges!

For all your products work perfectly, plan a free visit of one of our technicians. This will optimize all your Proximus products and services so you can work without worries!

Book your appointment

The aim of our Happy House visit?

That everyone is happy!

During the visit, our technician will do a thorough check and will take the time to answer your questions.

Surf the Net in the best conditions: your Internet and/or Wi-Fi connection is checked in all rooms. Computers, tablets and smartphones will be configured!

We secure your Wi-Fi connexion so you can surf safely

We test your mobile network to ensure you an optimal coverage. 

We check your modems and decoder and replace them if necessary. 

Our technician will do a short demo of useful Proximus applications: OneDrive for Business, MyProximus,…

Free installation of VDSL2 if available in your area. 

Don't delay,

book your Happy House visit now!

You want to enjoy surfing, calling and watching TV to the max, right?

Fill in the form to request your visit. Soon, one of our technicians will come by!

Book your appointment



The visit is scheduled based on availability and Proximus' planning capacity. The visit itself (travel and work hours) is free of charge. If specially adapted or additional items of equipment are necessary, they will be proposed to you without any obligation to buy on your part and you will be billed for them where applicable.  Only V3 decoders will be replaced.

More complex business solutions like Phone systems, Call Connect, Office 365,… are not included in the Happy House visit.