Veröffentlicht am 12/03/2021 in Veranstaltungen & Aktivitäten


What am I going to learn?

1. Intro on customer centricity: understanding your most valuable customers

2. Understanding topics such as:

  • Customer journey: the journey a customer takes on your website
  • Lead: those potential contacts with value
  • Conversions (soft & hard conversions): the actions you want people to take on your website
  • KPI’s: defining metrics that matter
  • Tool Google Analytics (free version) for web-Analytics: analyzing and understanding website data

The webinar is only available in French & Dutch.

Proximus Business


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