PIN codes for Proximus TV

There are 2 PIN codes for Proximus TV, i.e. 2 secret 4-digit codes. The default PIN code is 1234.

  • The parental control PIN code to access channels you have protected or to consult different configuration menus.
  • The purchasing PIN code to rent a video on demand.

The default PIN code is 1234 but you can change it, deactivate it or reactivate it as often as you want.


New TV menu

New TV menu
  1. Press the menu key and select:
    • In French: Paramètres > Système > Securité et vie privée.
    • In Dutch: Instellingen > Systeem > Veiligheid / privacy.
  2. Enter your parental control PIN code (the default PIN code is 1234). You can then change, activate or deactivate your parental control PIN code and your purchasing PIN code.
  3. Select Valider (or Bevestigen) to save your changes. The changes take effect immediately.

If you have forgotten what your PIN code is, call our technical service and keep your customer number at hand (where to find your customer number?). We will remotely reset your PIN code to the default code (i.e. 1234).


TV menu

TV Menu
  1. Press the menu key and select:
    • In French: Mon compte > Paramètres > Réglages du code PIN.
    • In Dutch: Mijn account > Instellingen > Instellingen pincode.
  2. Enter your parental control PIN code (the default PIN code is 1234) and select Gestion des codes PIN / Pincodes beheren. You can then change, activate or deactivate your parental control PIN code and your purchasing PIN code.
  3. Select Valider (or Bevestigen) to save your changes. The changes take effect immediately.

If you have forgotten what your PIN code is, call our technical service and keep your customer number at hand (where to find your customer number?). We will remotely reset your PIN code to the default code (i.e. 1234).

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