Transfer, order or cancel a Norton licence

If you change your mobile phone, tablet or computer and want to keep your Norton protection, you can either transfer one of your licenses to your new device or purchase another license. You can also cancel an existing license.

Norton Multi Security, Norton Mobile Security en Norton Internet Security

How do you transfer a Norton license?

  • If you have Norton Internet Security, you can transfer a license to another PC but not to a Mac.
  • If you have Norton Multi Security, you can transfer a license to another PC or Mac or to another mobile phone or tablet (Android or iOS).
  • If you have Norton Mobile Security, you can transfer a license to another mobile phone or tablet (Android or iOS).

How do you transfer a license to another computer?

  1. Install Norton on the new computer that you want to protect.
  2. If there is no available license, during the installation process Norton will suggest that you transfer a license.
  3. In the Transfer license section, select the device that you no longer want to protect and click Deactivate. Your new computer is now protected.

How do you transfer a license to another mobile phone or tablet?

  1. Install Norton on the new mobile phone or tablet that you want to protect.
  2. If there is no available license, during the installation process Norton will suggest that you transfer a license.
  3. Select the name of the device that you no longer want to protect and click the Transfer license link.
  4. Click Next and then Transfer. Your new mobile phone or tablet is now protected.

How do you purchase an extra Norton license?

  • If you have Norton Internet Security, you cannot purchase an additional license because Norton Internet Security is no longer a commercial product. We recommend that you switch to Norton Multi Security via our customer service.
  • If you have Norton Multi Security, you can purchase an additional license for another PC or Mac or for another mobile phone or tablet (Android or iOS). Log in to view your Norton products and click the Order button in the Add licenses section. You can also order Norton Multi Security via our customer service or in a point-of-sale.
  • If you have Norton Mobile Security, you cannot purchase an additional license.

How do you cancel an existing Norton license?

Visit one of our points-of-sale or contact our customer service.

Do you have any other questions? Send us an e-mail.


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