How to surf on a Wi-Fi Hotspot?

Want to connect to the Internet via Smart Wi-Fi (PROXIMUS_AUTO_FON) or a Wi-Fi Hotspot (PROXIMUS_FON) in Belgium? Or via a Fon Hotspot abroad? Select the device you want to connect and follow the various steps.

What is the difference between Smart Wi-Fi and a Wi-Fi Hotspot?


iOS

iOS

The way of connecting your iPhone or iPad depends on whether your mobile is part of a Pack. If you receive a separate bill for your mobile, it is not part of a Pack.

Your mobile is part of a Pack

Follow the steps below to connect your iPhone or iPad via Smart Wi-Fi.

Please note: make sure you are connected to the Internet via 3G or 4G while following these steps, and not via a Wi-Fi network.

  1. Open the MyProximus application. If you don't have the MyProximus app yet, you will need to download it first.
  2. Select the Network section and then click on Smart Wi-Fi.
  3. Log in and select a subscription, if asked to do so.
  4. Click on the "Download and install" button to install your configuration profile. Your browser will open.
  5. Click "Download and install".
  6. Click "Install" and then "Done".
  7. Click the "Back to MyProximus" button.
     

    Your device will now connect automatically via Smart Wi-Fi in Belgium. Follow the steps below if you also want to connect to the Internet via a Fon Hotspot abroad. 

  8. Open the MyProximus application.
  9. Select the Network section and then click on Wi-Fi Hotspots abroad.
  10. Click the "Download and install" button to install the Wi-Fi Hotspots app.
  11. You will arrive in the App Store. Download and install the Wi-Fi Hotspots app and then go back to the MyProximus app.
  12. Click on the "Download and install" button to install your configuration profile. Your browser will open.
  13. Click "Download and install".
  14. Click "Install" and then "Done".
  15. Click the "Back to MyProximus" button.

Your device will now also automatically connect to every Fon Hotspot abroad.

Your mobile is not part of a Pack

Follow the steps below to connect your iPhone or iPad to a Wi-Fi Hotspot or a Fon Hotspot abroad.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Open the Wi-Fi Hotspots application. If you don't have the Wi-Fi Hotspots app yet,  you will need to download it first.
  6. Fill in the login and password of your Wi-Fi Hotspots account and click "Confirm".

Your device will now automatically connect to every Wi-Fi Hotspot in Belgium, and to every Fon Hotspot abroad.


Android

Android

The way of connecting your Android device depends on whether your mobile is part of a Pack. If you receive a separate bill for your mobile, it is not part of a Pack.

Your mobile is part of a Pack

Follow the steps below to connect your Android device via Smart Wi-Fi.

Please note: make sure you are connected to the Internet via 3G or 4G while following these steps, and not via a Wi-Fi network.

  1. Open the MyProximus application. If you don't have the MyProximus app yet, you will need to download it first.
  2. Select the Network section and then click on Smart Wi-Fi.
  3. Log in and select a subscription, if asked to do so.
  4. Click "Configure my device".
     

    Your device will now connect automatically via Smart Wi-Fi in Belgium. Follow the steps below if you also want to connect to the Internet via a Fon Hotspot abroad. 

  5. Open the MyProximus application.
  6. Select the Network section and then click on Wi-Fi Hotspots abroad.
  7. Click the "Download and install" button to install the Wi-Fi Hotspots app.
  8. You will arrive in the Play Store. Download and install the Wi-Fi Hotspots app and then go back to the MyProximus app.
  9. Click the "Apply settings" button.

Your device will now also automatically connect to every Fon Hotspot abroad.

Your mobile is not part of a Pack

Follow the steps below to connect your Android device to a Wi-Fi Hotspot or to a Fon Hotspot abroad.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Open the Wi-Fi Hotspots application. If you don't have the Wi-Fi Hotspots app yet,  you will need to download it first.
  6. Fill in the login and password of your Wi-Fi Hotspots account and click the "Confirm" button.

Your device will now automatically connect to every Wi-Fi Hotspot in Belgium, and to every Fon Hotspot abroad.


Windows Phone

Windows Phone

The way of connecting your Windows Phone depends on whether your mobile is part of a Pack. If you receive a separate bill for your mobile, it is not part of a Pack.

Your mobile is part of a Pack

Follow the steps below to connect your Windows Phone device via Smart Wi-Fi.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Connect to the PROXIMUS_AUTO_FON network. If need be, check how you can connect to a Wi-Fi network.
  6. Follow one of the following steps, depending on your situation:
    • Is the Wi-Fi Hotspots option mentioned with your mobile number on your bill? Then fill in the fields as shown below and then click "Done".
      • Connect via: select SIM card
      • Adapted realm: leave this field empty
      • EAP method: select SIM card
    • Is this not the case? Then fill in the fields as instructed below and click "Done".
      • Connect via: select user name and password
      • User name: fill in your Wi-Fi Hotspots login
      • Password: fill in your Wi-Fi Hotspots password
      • Server certificate validation: select "Always ask"
      • EAP method: select TTLS

     

    Your device will now connect automatically via Smart Wi-Fi in Belgium. Follow the steps below if you also want to connect to the Internet via a Fon Hotspot abroad. 

  7. When abroad, connect to a Wi-Fi network that contains the word FON. If need be, check how you can connect with a Wi-Fi network.
  8. The login page will appear automatically on your screen.
  9. Enter your Wi-Fi Hotspots login and password. Checkmark the "Remember password" box if you don't want to enter this data in the future.
  10. Click the "Log in" button.
  11. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now also automatically connect to every Fon Hotspot abroad.

Your mobile is not part of a Pack

Follow the steps below to connect your Windows Phone device to a Wi-Fi Hotspot or to a Fon Hotspot abroad.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Connect to the PROXIMUS_FON Wi-Fi network (in Belgium) or to a Wi-Fi network that contains the word FON (abroad). If need be, check how you can connect with a Wi-Fi network.
  6. The login page will appear automatically on your screen.
  7. Enter your Wi-Fi Hotspots login and password. Checkmark the "Remember password" box if you don't want to enter this data in the future.
  8. Click the "Log in" button.
  9. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now automatically connect to every Wi-Fi Hotspot in Belgium, and to every Fon Hotspot abroad.


Other mobile or tablet

Other mobile or tablet

Follow the steps below to connect your other mobile or tablet to a Wi-Fi Hotspot or to a Fon Hotspot abroad.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Connect to the PROXIMUS_FON network (in Belgium) or to another network that contains the word FON (abroad). If need be, check how you can connect with a Wi-Fi network.
  6. The login page will appear automatically on your screen.
  7. Enter your Wi-Fi Hotspots login and password. Checkmark the "Remember password" box if you don't want to enter this data in the future.
  8. Click the "Log in" button.
  9. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now automatically connect to every Wi-Fi Hotspot in Belgium, and to every Fon Hotspot abroad.


PC or Mac

PC or Mac

Follow the steps below to connect your PC or Mac to a Wi-Fi Hotspot or to a Fon Hotspot abroad.

  1. Log in to the MyProximus website. You will arrive on the Wi-Fi Hotspots overview page. If you don't yet have a MyProximus account, you will need to create one first.
  2. Select a subscription, if asked to do so.
  3. Click the "Create an account" button.
  4. Choose a login and password for your Wi-Fi Hotspots account and then click the  "Confirm" button.
    • Login: your login ends with @proximusfon.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least one letter and one numeral.
  5. Connect to the PROXIMUS_FON network (in Belgium) or to another network that contains the word FON (abroad). If need be, check how you can connect with a Wi-Fi network.
  6. Open your Internet browser and surf to any website you want. You will be redirected to the Wi-Fi Hotspots login page.
  7. Enter your Wi-Fi Hotspots login and password. Checkmark the “Remember my data" box if you don't want to enter this data in the future.
  8. Click the "Log in" button.
  9. You will now see a message appear (within 30 seconds) confirming that you are connected to the Wi-Fi Hotspot.

Your device will now automatically connect to every Wi-Fi Hotspot in Belgium, and to every Fon Hotspot abroad.

If you have Windows 8.1 or higher, you can also connect to the PROXIMUS_AUTO_FON network (in Belgium) and thus surf the Net via Smart Wi-Fi.


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