Divert calls received on your mobile

If you have a subscription, you can divert your mobile calls free of charge to voicemail or a different number if you miss a call, your line is busy, etc. Use a short number to activate this. Your caller will hear a stutter dial tone, which means that the call is being diverted.

Divert calls without your mobile ringing

  • Activate
    Type **21*Telephone number# and press the call key. Instead of Telephone number, fill in the number to which you want to divert your calls, e.g. **21*+32475151516# if you want to divert them to voicemail.
  • Deactivate
    Type ##21# and press the call key.
  • Reactivate
    Type **21# and press the call key to reactivate the call divert function to the last used number.

Divert calls after 15 seconds

  • Activate
    Type **61*Telephone number# and press the call key. Instead of Telephone number, fill in the number to which you want to divert your calls, e.g. **61*+32475151516# if you want to divert them to voicemail.
  • Deactivate
    Type ##61# and press the call key.
  • Reactivate
    Type **61# and press the call key to reactivate the call divert function to the last used number.

Divert calls if your line is busy

  • Activate
    Type **67*Telephone number# and press the call key. Instead of telephone number, fill in the number to which you want to divert your calls, e.g. **67*+32475151516# if you want to divert them to voicemail.
  • Deactivate
    Type ##67# and press the call key.
  • Reactivate
    Type **67# and press the call key to reactivate the call divert function to the last used number.
Choose how quickly a call is diverted to voicemail.

Change the ring time if your calls go to voicemail too quickly or too slowly.


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