Use the Call Connect Web Portal

Call Connect upgrade

Call Connect has been upgraded to the latest version to allow for future innovations and excellent accessibility.

If you are using a Call Connect softphone, receptionist console, a firewall or if you have specific IP routings, make sure that all HTTPS traffic is open to the IP address For more information, refer to the LAN & firewall settings for Call Connect.

You can manage Call Connect online via the Call Connect Web Portal. 

NB: when you sign in for the first time, you need to set a password for Call Connect.

  1. Surf to the Call Connect Web Portal.
  2. In the Username field, enter your username (e.g. usr12345678). You can find it in the e-mail you received upon the activation of Call Connect. You've lost this e-mail? Consult your Call Connect administrator or contact us.
  3. In the Password field, enter your password. Click on Forgot user name or password? to reset your password.
  4. Click Login.

You are now logged on to the Call Connect Web Portal. There are 2 views:

Default view


In the default view, you only see the basic functions of Call Connect such as call forwarding and call waiting. This view is shown after logging in to the Call Connect Web Portal.

Phone Books
Call Logs

Expert mode


Expert mode displays all the features of Call Connect. To switch to this view, click on Expert mode in the top right corner.

Advanced settings
Busy lamp field
Phone Books
Call Logs