Everything for your smartphone
Services to make sure it stays in top shape!
Keep your smartphone safe
Insure your smartphone
Protect your smartphone against damage to the front glass and buttons or even against oxidation, theft & fraudulent use of your SIM card.
As from €5.99 /month
Don't give viruses and hackers a chance, protect your phone. You'll also be able to track your smartphone easily in case it gets stolen.
€2 or €5 /month
360° integral protection
Fully protect your smartphone with a protective layer - ideal against scratches and dents! Available in matte, classic or color versions.
Choose your Clear-Coat, from €29.99
Make sure it stays good condition
Repair in a Shop
You can ask to repair your smartphone via our Shops. You will receive a text message or e-mail as soon as your device is available in your Proximus Shop.
You can borrow free of charge a smartphone in case of theft, loss or repair.
Use this replacement smartphone for 1 month max, you can ask up to 2 replacements per year.
Need a little help?
We replace or install your SIM card and show you how to use your new smartphone, basic configuration included.
All this free of charge.
We make sure that you can surf, send e-mails and install applications. On top, we transfer your contacts, photos, videos and multimedia files.
Need a full training on how to use your smartphone? It’s possible in your Proximus Shop.
Use this to your advantage
Recycling of your smartphone
When you recycle your old mobile phone, you recycle precious natural resources! You get a voucher of minimum €10 (can be more depending of the value of your smartphone).