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About us
Proximus Wholesale: Building the networks and edges of tomorrow
In a rapidly evolving environment, Proximus Wholesale is more than a service provider. We are a strategic partner, enabling your digital journey through scalable, future-ready solutions. Our mission is to support your growth with services that adapt to your needs and those of your customers.
Flexible and future-ready solutions
Leveraging its trusted and high‑performance networks, Proximus Wholesale helps you build and scale next‑generation connectivity solutions.
Through modular, plug‑and‑play building blocks, we enable faster time to market, lower complexity and a confident evolution of your services.
Our portfolio brings together fixed, mobile and digital capabilities to support a wide range of wholesale use cases, today and tomorrow.
Why Proximus ?
Millions connected
Representing millions of fixed and mobile connections powered by high‑performance fiber and 5G networks nationwide.
Trusted partner
Trust, security and responsibility are embedded in everything we do: from connectivity to long‑term partnerships.
Customers first
Thanks to strong partner support and digital experience, our customer satisfaction exceeds 90%, placing us among the best in the industry.
Introducing the Open Network Ecosystem
ONE brings together three complementary pillars in one seamless experience: OneConnect for the network foundation, OneBox for edge intelligence, and OneMarketplace for end-to-end management of multi-vendor virtual network functions.
By taking complexity out of day-to-day operations, ONE makes it easier for customers to deploy, evolve and scale services without the usual operational drag. The result is a more agile, as-a-service approach with fewer on-site interventions, smoother execution and a more efficient path to growth.
Customer journey
Experience an intuitive digital customer journey with a human touch
Hoe we strategische prioriteiten omzetten in concrete resultaten
Vooraleer we u oplossingen aanreiken, is het belangrijk dat we onze aanpak afstemmen op uw doelstellingen. Transformatie begint immers bij een grondig inzicht in uw bedrijfscontext en groeit daarna uit tot schaalbare actie. Dit is hoe we daarbij te werk gaan:
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Discover
Looking for wholesale products that fit your needs ? Connect with our team!
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Get onboarded
Activate your services smoothly with guided e‑services and secure e‑signature.
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(Pre-)Order
Pre‑order, place order, and track progress digitally from feasibility to provisioning through both API and GUI
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Billing
View, manage, and download your invoices anytime with interactive e‑Billing
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Get support
Report incidents online and stay informed with clear real‑time status updates
Your Wholesale Account Team
Account Manager
Your primary contact, guiding you through our portfolio and ensuring your projects succeed.
Presales Solution Specialist
Your technical advisor, ensuring accurate design and best‑fit solutions for your needs.
Customer Support Officer
Your coordinator for ordering and provisioning, ensuring efficient delivery of every installation.
Service Manager
Your operational guardian, monitoring service quality and driving continuous improvement.
Financial Support Officer
Your point of contact for billing, ensuring transparent and accurate invoicing.