Smartphone Omnium

I activate the option

Delivery of another smartphone at the address of your choice

Fast: the next day, everywhere in Europe

You always stay in touch with your family and friends

Benefit from a full coverage!

The cover includes:

Accidental, material damage

Accidental oxidation

Theft with obvious signs of forced entry

Robbery with violence


Reimbursement of costs of fraudulent calls up to €1500

Worldwide coverage

12 /month

Consult the franchise cost

Maximum purchase value of your smartphone Franchise
€300 €10
€301 - €600 €30
€601 - €900 €60
€901 - €1200 €90
€1201 - €1500 €120
€1501 - €1800 €150
From €1801 €180

How to indicate a damage case?

  • By phone. In Belgium: call 0800 90 790 or in the world: +32 3 221 51 48 
  • Online: file a claim
​General conditions

You can report your claim by telephone Monday to Saturday from 8 a.m. to 6 p.m. If your claim is approved, you will receive the device the next day. Deliveries are made Monday to Saturday from 8 a.m. to 10 p.m.

Replacement by a new or an as-good-as-new device the day after the claim has been accepted. No delivery on Sundays and public holidays. Compatible with Proximus’ mobile subscriptions, for private customers and business customers, as mentioned on the website The insurance does not cover, inter alia: (1) negligence, intentional error or a deliberate act by the user; (2) accessories; (3) damage caused by repair by a third party; (4) damage caused by viruses; (5) loss of data. You’ll find the complete list of terms and conditions here. Limited to two claims per year of registration. The Insured can terminate the Agreement in writing at any time, except during the first six months. In case of lack of stock or force majeure the device replacement time may be extended by five days.


Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 405(option « Become customer »)

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