Roaming options

Roaming options

Call and surf cheaper outside the EU

Bye bye roaming within the EU!

At home anywhere in the European Union

Within the EU, you'll use your call minutes, texts and data included in your subscription as if you were in Belgium. Out-of-bundle rates are also the same as in Belgium.

Consult your rates

Call cheaper with a roaming option

Prices excl. VAT

Not available for the countries in the exception zone.

Surcharge if you exceed the volume available in the selected option
Calling and texting in all zones following the standard out-of-bundle rates. Out-of-bundle data use in EU and Top Destinations: 0.10 /MB and in the rest of the world: 12 /MB.

Rather occasional traveller? 

Check your options to surf cheaper

Prices excl. VAT

Not available for the countries in the exception zone.

Surcharge if you exceed the volume available in the selected option
  • In the Top Destinations: €0.10 /MB
  • In the rest of the world: €4.96 /MB
    (billed per 100 KB)

Or rather frequent traveller?

Check your options to surf cheaper

Prices excl. VAT

Not available for the countries in the exception zone.

Surcharge if you exceed the volume available in the selected option
  • In the Top Destinations: €0.10 /MB
  • In the rest of the world: €12 /MB and for Travel Surf World (plus) subscribers €4.96
    (billed per 10 KB for BlackBerry options and per 100 KB for Mobile Internet options)

Be generous and share the data

Roaming options activation

You are in charge of mobile telephony and Internet in your company?

Activate the option for your users via MyProximus

Contact our customer service or your account manager

You are the end user?

The person in charge of mobile telephony and Internet within your company can activate the option for you.

List of countries

Europe

Alands (Finland), Germany, Austria, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, French Guyana, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Iceland, Italy, La Réunion, Lettonia, Liechtenstein, Lithuania, Luxemburg, Malta, Martinique (French Antilles), Mayotte, Norway, The Nederland, Pologne, Portugal, Romania, United Kingdom, San Marino, Saint Barthélemy, Saint Martin (French Antilles), Slovakia, Slovenia,  Sweden et Czech Republic. 

Top destinations

Albania, Andorra, Australia, South-Africa, Bosnia-Herzegovina, Brazil, Canada, Cap Verde, China, Egypt, United States of America, Guernsey (Bailwick), Hong Kong, India, Indonesia Israel, Japan, Jersey (île), Macedonia, Malaysia, Man (île), Morocco, Mexico, Monaco (Monaco Telecom) Montenegro, New-Zeeland, Dominican Republic, Russia, Serbia, Singapore, Sri Lanka, Switzerland, Thailand, Turkey, Ukraine.

Rest of the world

Afghanistan, Algeria, Anguilla, Antigua and Barbuda, Argentina, Saudi Arabia, Aruba, Azerbaijan, Bahrein, Bangladesh, Barbados, Belize, Benin, Bermuda, Byelorussia, Bolivia, Bonaire, Botswana, Burkina Faso, Burundi, Cambodia, Cameroun, Chili, Colombia, Comoros, Congo (Dem. Rep. Congo - Cdc), Congo (Republic – Cog), Korea (South), Cruisseships and Ferries, Costa Rica, Ivory Coast, Cuba, Curacao (Dutch Antilles), Dominique (island), Ecuador, El Salvador, United Arab Emirates, Faeroe (islands), Fiji, , Gabon, Gambia, Georgia, Ghana, Grenada, Greenland, Guam, Guatemala, Guinea, Equatorial Guinea,  Guinea-Bissau, Guyana, Haiti, Cayman islands, Virgin islands (American), Iles Vierges (Anglaises), Irak, Iran,  Jamaica, Jordania, Kazakhstan, Kenya, Kuwait, Kosovo, Lesotho, Liberia, Madagascar, Malawi, Mali, Mariannes du Nord (Saipan), Mauritania, Maurice (isle), Moldavia, Monaco (Vala 900 - Vala Kosova), Mongolia, Montserrat, Mozambique, Namibia, Nauru, Nicaragua, Niger, Nigeria, Oman, Uganda, Uzbekistan, Pakistan, Palestine, Panama, Paraguay, Peru, Philippines, French Polynesia, Porto Rico, Qatar,  Central-African Republic, Rwanda, Saint Kits and Nevis, Saint Lucia, Saint Martin (Telcell satellite), Saint Pierre and Miquelon, Saint Vincent and Grenadines, Salomon (isles), Samoa, Satellites, Senegal, Seychelles, Sierra Leone, Suriname, Syria, Swaziland, Tajikistan, Taiwan, Tanzania, Chad, Tonga, Trinidad and Tobago, Turkmenistan, Turcs and  Caicos’, Uruguay, Vanuatu, Yemen, Vietnam, Zambia, Zimbabwe.

Exception zone

Angola, Armenia, Bahamas, Bhutan, Brunei, Djibouti, Ethiopia, Honduras, Falklands islands, Kyrgyz Republic, Laos, Lebanon, Macau, Maldives, Myanmar, Nepal, New Caledonia, Papua New Guinea, Sao Tomé and Principe, Sudan, Timor Leste, Togo, Tunesia, Venezuela.

Standard rates

Stay informed about your usage

My Proximus

Thanks to the MyProximus application, you can obtain an overview of your calls, messages (SMS and MMS), and Internet usage at any time, with a single click. Download the MyProximus application on Google Play Store and App Store.

SMS alerts

We send you SMS messages to inform you of your usage, in Belgium and abroad 24/7. This service is activated automatically.

Surfing limit

Your mobile Internet connection will be cut off when your bill reaches €60 (incl. VAT) while abroad. You will be alerted by SMS just before you reach the surfing limit and when you actually reach it. The surfing limit applies until the next billing period. You will receive an SMS as soon as you can surf abroad again.

(De)activate the surfing limits

Customers who want to deactivate this surfing limit should contact their account manager or call our customer service via 0800 55 200 and +32 475 15 60 30 from abroad.

Customer stories

Van Bavel doesn't travel without a Shared Data Roaming Pack

E-mail and the Internet don't stop at country borders. To remain accessible abroad but keep the costs down too, Van Bavel relies on Proximus' Shared Data Roaming Pack.

Read more

E-mail whenever you want when you're abroad

Obviously you need to be available on your mobile and have Internet access when on a business trip. Especially during the long waits at airports or between meetings. TforG knows that Time is money.

Read more

Related solutions

Travel passport Credit

Travel passport Credit

Avoid any roaming cost on your bill and satisfy your employees who have private roaming needs.

Mobile telephony

Mobile telephony

Whether you have more than 10 or 100 employees, find the subscription tailored to their needs.

Mobile Internet

Mobile Internet

Find all our subscriptions to have Internet on your smartphones, tablets and laptops.

Get inspired

Conditions

General conditions

Daily Travel Passport

  • You only pay per day of use. The daily price is activated according to the zone you are in when you place a call or send a text to a country of one these two zones, use more than 200 KB of mobile Internet, or receive a call.
  • A day of use starts and ends at midnight, Belgian time. Unused minutes, texts and MB are not carried over to the next month.
  • No subscription charges. Free activation and deactivation possible at any time.
  • Not compatible with other roaming options or rate plans that give a discount on roaming rates, with VPN, or with business rate plans including roaming minutes, SMS or internet volume. If Daily Travel Passport is activated, all other roaming options will be automatically deactivated.

Shared Data Roaming Packs

  • A minimum of 10 KB is billed per session.
  • Unused monthly volume is not carried over.
  • All prices are excluding VAT.

Good to know

  • Proximus is not responsible for the quality of foreign networks.
  • Some operators charge extra fees for received calls – amounts may differ, depending on the operator.
  • Subscriptions are billed for a complete month (even during the incomplete months of activation and deactivation).
  • All individual data roaming bundles are billed per 100 KB session, except for BlackBerry where it is per 10 KB.

Contact

Our advisors are at your disposal. Choose your contact mode.

Contact