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Being impatient has its advantages...

Super-fast browsing, sharing and streaming
Anytime, anyplace
Latest mobile technologies: 4G+ and HD Voice
1.3 million Wi-Fi Hotspots

There can only be one impatient network

And that's ours

The best in 87% of the tests

In 87% of tests conducted by Commsquare we were the best or tied best for calling, surfing, downloading and sharing.

No tests in a secure lab, but everyday situations in which you use your smartphone.

Details of the tests

The independent firm Commsquare regularly performs tests on the networks of Proximus. This means a car equipped with receptors drives by the Belgian roads to measure the quality. The car drives approximately 8,100km, performing 12,7000 voice calls and 2,100 data tests per operator. Measurements made by Commsqueare in Q1 2016 (18/01/2016 - 25/02/2016).

Speed is measured as it is experienced by the customer. Measurements are taken with 2G, 3G and 4G devices in free mode which automatically connect with the best available network (2G, 3G or 4G). These speeds can be lower than the measurements on the network itself, but are closer to the real customer experience.

Each situation measured takes into account the device (2G, 3G or 4G), type of use (calling, downloading, uploading, video streaming, texting), and location (drive tests in cities and municipalities across Belgium and on the motorway, and tests conducted by a pedestrian indoors or on a train). The results are published by Commsquare in a Mobile Customer Experience Dashboard with more than 100 situations. In 87% of these situations, Proximus scores the best, compared to 72% for Mobistar and 50% for Base. The sum of the percentages is greater than 100% because operators can be tied best in different situations.

podium

With a coverage of 96.8%

Thanks to our 96.8% 4G coverage, the BIPT declared that our network has the best coverage in Belgium.

Curious? Discover the details here.

Confirmed by our customers!

At the Tweakers Awards 15/16, they voted us the:

Best mobile Provider in Belgium

Get all details

Find out how fast our network is.

Do the speed test via the free app

What are you waiting for?

Choose your smartphone + subscription

Super-fast sharing everywhere

Even at crowded events

Sharing your experiences with friends – everyone wants to do it, at the same time. That's why we are again increasing network capacity at events this year: large summer festivals, sports events and others!

Enough network capacity for

just for Rock Werchter!

Help to determine which concerts get a fast 4G connection. Download the MyProximus app, click on “Network” and vote!

festivals

Also impatient tomorrow

That's a promise

Today we have the most impatient network. But that will also be the case tomorrow, and the next day. We promise.

We are currently busy with the further deployment of 4G and 4G+!
If you are connected to 4G+, you can go up to 50% faster than with 4G.1

  1. in 75% of cases

Free mobile internet?

It's possible, with over 1.3 million Wi-Fi Hotspots

Want to share photos and watch videos continuously?

With Smart Wi-Fi you switch automatically between 3G/4G and over 1.3 million Wi-Fi Hotspots in Belgium free of charge.

And above that, you can also count globally on almost 20 million Wi-Fi Hotspots.

More info about Wi-Fi Hotspots

Enjoy our quality in your home

Even if it's well insulated

Improve the signal in your well-insulated little home with our Mobile Coverage Extender:

  • Not just for calling; also a high-quality 3G data connection
  • With a range of up to 20 meters
  • For up to 4 simultaneous users

The installation is also super easy. Watch our video, you’ll immediately understand how this small device can be of great importance…

More info about the Mobile Coverage Extender

Always at your service

Having a good network is one thing, but good service is just as important.

Our experts are available

You can reach us by different means: by phone, e-mail, chat, social media or on the Proximus Forum.
Call us about a question? Our experts are available from Monday to Saturday, from 8 AM to 10 PM.

All your services

Would you like a perfect overview of your usage at all times? It’s possible with MyProximus. You can also manage your subscriptions and options in a simple way via the website or app.

The latest technology at your fingertips

Can’t make any sense of the latest gadgets? No problem: we can teach you everything, in no time. Discover here the workshops we currently offer.

Need help?
Our Bizz Experts recommend