1 Unlimited volume : for personal use only, in accordance with the General Terms and Conditions of Proximus. Internet Comfort : if you have used up 300 GB, your Internet speed will be reduced to 3 Mbps unless you have activated a free Volume Pack of 20GB via MyProximus. Internet Maxi : if you have used up 500 GB, your Internet speed will be reduced to 5 Mbps unless you have activated a free Volume Pack of 20GB via MyProximus.
If the client has used up his monthly volume included in his Internet subscription, but has not ordered a Volume Pack, he will be able to surf back at normal speed as from the first day of next month.
2 Mobile Internet: for use in Belgium only. Once the MB have been used up: €0.1 per MB. To benefit from Mobile Internet you need a Vodafone Mobile Connect USB modem or a device with built-in 3G technology. To surf on your smartphone via the 3G or 4G network, you have to combine a mobile subscription in a Pack with Internet and have a compatible device.
3 Proximus TV: for more information or to find out if Proximus TV and/or the HD signal is available in your area, please contact your vendor.
4 Fixed line:
Free Calls National: for personal use only, and in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on national calls. Not valid for calls to special numbers (07x, 09xx, except calls to and from the PhoneMail service).
Free Calls International: option valid only for the fixed telephone on the Phone Line. Limited to 2,000 minutes per month. After that, you pay €0.25/minute + connection cost of €0.1143/call. One option per customer and for personal use only, in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.
5 Mobile subscription
- Valid for price plans Proximus Smart/Smart+/Easy/Easy+ and Generation MTV.
- €10 subscriptions can also be added to the Packs, but do not benefit from a price advantage.
For Smart+ 65: Unlimited SMS messages from E.U. countries to other E.U. countries, except from Belgium.
6 To enjoy 4G, you only need to be in a zone with 4G network coverage and have a compatible device.
4G is available in a quite a number of Belgian cities (consult the network coverage map on www.proximus.be/4G.
Access to the 4G network is included in all Proximus rate plans, except for Mobile Internet Comfort 15h, Evening&Weekend et Free Weekend.
All customers benefit from a speed of up to 20 Mbps. Customers with a Generation Connect, Proximus Smart+ 50 or 65, Bizz Smart Intense, Bizz Smart Europe or the Mobile Internet options benefit from an ultra-fast connection of up to 86 Mbps.
As an introductory offer, all customers will benefit from the maximum speed during the first six months.
If you have a rate plan in which data is not included, you pay per MB of mobile Internet used.