About which document do you wish more info?

When you receive a bill, you may receive 3 types of documents:

  • The bill, detailing your subscriptions and the usage of your services. We send this every month.
  • A credit note. We only send this if you are entitled to an amount in your favor.
  • A payment statement for services provided by third parties. We will send this if, for example, you have called a premium-rate number or paid for parking by SMS.

Via Invoice InsightsOpens a new window , available on MyProximus Enterprise, you can consult your bill online and check your usage.

Choose for which of these documents you would like an explanation. We show an example in each case.