If you have an account for MyProximus, you can log in to Proximus+ with your MyProximus username and password. You won't then be able to use all the features of Proximus+ (Services).

Proceed as follows:

1. Open the Proximus+ app and and tap Continue with MyProximus.
2. We suggest your username from MyProximus.
   • Is this the right account? Then tap Continue with this account.
   • Is this not the right account? Tap Continue with a different account and enter the correct username (email) and passwordOpens a new window .
   • Don't get a suggestion and don't have a username? RegisterOpens a new window for MyProximus. You need a username to consult MyProximus in Proximus+.
   • Did you link a wrong username? Tap your name or number at the top and then tap Log in with another account and enter the correct username (e-mail) and passwordOpens a new window .
3. You are now logged in to Proximus+. Tap at the bottom on Products.
   You now see the usage and management of your mobile, internet and TV subscription. As an administratorOpens a new window in MyProximus, you also have access to bills.
   Would you like to see other products, e.g. the mobile subscription paid for by your employer, a Pay&Go or your grandparents' products? You can add and switch between accountsOpens a new window .
4. Want to consult or use the other Proximus+ services? Then you need to log in with itsme. Proceed as follows: tap Services, select a service and follow the steps to log in with itsme.
   Are you having trouble using itsme? Find a solution in itsme-id.com's helpcenterOpens a new window .