Can you still use your Proximus e-mail?

Yes.

After your contract ends:

  • You keep your e-mail free of charge for 18 months
  • Your login and password stay the same

You don’t need to do anything.

What happens after 18 months?

For now, nothing changes: you keep your e-mail free of charge.

Later, we may:

  • ask if you want to keep your e-mail
  • offer this as a paid option

If that happens, we will inform you at least 3 months in advance.

This approach follows the ISPA Belgium code of conduct.

Do you have enough info?

No, I need more help
Yes, thank you!