Reboot the fiber modem

There are several models of fiber modem

The fiber modem is a small device set up between the fiber outlet and your Internet Box/b-box. Several models are available (see image above). It is connected to the red WAN port on the Internet Box/b-box by an Ethernet cable.

  1. Switch off the fiber modem by pressing the ON/OFF button on the back of the device.
  2. Wait a few seconds.
  3. Switch the fiber modem back on by pressing the ON/OFF button.